Hi Josh,

On May 03, 2007, at 6:37 AM, jm wrote:

> Does anyone know the current turnaround time for opensrs technical  
> support tickets?

I'll let someone in Support comment on that.

> Imo, this info should be published on the status page. In this  
> case, better to know, than to wonder.

Not a bad idea.  I can imagine us posting a notice to the status page  
when support volume is high enough to overwhelm the system and cause  
delays.  We're working on a new Status Page and I'll add that input  
to the mix.

Thanks.

Cheers,

Ken Schafer
========================================
Vice President, Product Management & Marketing
Tucows
http://services.tucows.com
[EMAIL PROTECTED]
========================================


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