I have a friend that has had Ten Tec equipment since
the 1970s and I would agree completely with Garey's "word in the
Ham community". Every one of his rigs has spent a lot of ground
time (truck time) going to Tennessee and back. It's
also true about the outstanding service department too. He's happy
about it.
On 6/17/11 5:51 PM, roncasa wrote:
Garey
Barrell wrote:
One thing about Ten-Tec gear. The 'word' in the Ham community
was that, 'The good news is that Ten-Tec has an outstanding
service department, with friendly, helpful techs readily
available. They very often will ship a replacement board on the
promise that you would send back the defective one.' 'The bad
news is, you are almost certainly going to NEED that outstanding
service department!'
Let's be fair ....
the same is true for other manufacturers of ham radio products
regarding reliability ....
The difference here is that you could almost repair TT radio at
home.
You could be back on the air in no time.
On the other hand, you may have to send other radio brands for
service and wait weeks.
72
Ron, wb1hga
"God sneezed. I didn't know what to say to him ...."
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