On Jan 27, 2009, at 5:39 PM, Emily Styles wrote: > Speaking of notifications, is there something to be done with DW to > ensure that the comment notifications get through? I know with > Gmail, my LJ comments *usually* come through no problem, but a good > chunk of the time go straight into the trash or just never show up > at all. Is this something on Gmail's end, or is it something that > can be fixed in DreamWidth?
Gmail's end. The problem is that many providers see the large numbers of similar emails, or just the large numbers of emails period, and implements spam blocking against the service that's sending them (ie, LJ). Sometimes the email comes in to your inbox already flagged as spam; sometimes it doesn't even make it to your inbox, because your email provider blocks or delays all mail from the service. These sorts of problems are murder to diagnose in the first place and even harder to fix. We'll do our best, but if we start running into problems, it may take us a while to develop relationships with the major email providers to get placed on whitelists -- even LJ keeps getting put back onto blacklists or greylists all the time, and that's with having relationships and contacts with many of the major providers. If we hit a certain volume of email to certain email providers (and God only knows what that level is), expect to see some missing email here and there until we can convince them that no, we're not evil spammers, all of our email is legit. --D -- Denise Paolucci [email protected] Dreamwidth Studios: Open Source, open expression, open operations. Coming soon! _______________________________________________ dw-discuss mailing list [email protected] http://lists.dwscoalition.org/cgi-bin/mailman/listinfo/dw-discuss
