This is an interesting fact "Mr. Advice". I am sure you have already done
the following but I think it is a neat exercise.
If you annualize 40 people leaving per quarter of a company Harbinger's size
(~1200) you come out with 160. This equates to a turnover rate of 7.5%. A
7.5% turnover rate is actually very low in comparison to industry standards.
Regards,
Walter Pickel
Director, Internet Services
QRS Corporation
1400 Marina Way South
MS 241
Richmond, CA 94804
510.215.3978 voice
510.621.3978 fax
[EMAIL PROTECTED]
www.qrs.com
-----Original Message-----
From: Mr Advice [mailto:[EMAIL PROTECTED]]
Sent: Thursday, October 19, 2000 12:34 PM
To: [EMAIL PROTECTED]
Subject: Re: Harbinger
Interesting FACT about people leaving Harbinger!
Within the months of March and May over 40 employees left the company for
various reasons. If I were the upper mnmgt team, I think that that # of
employees leaving would tell me something. The name itself, Harbinger,
means a sign of things to come. I guess that that sign is here. If you
can't keep the customer happy, then you won't be around for long. Stop
listening and start doing.
As for having a spoofed email, it is to remain undercover. I may just work
for Peregrine. Ever think about that? I just want people to have all the
facts, even the ugly details I know about.
>From: "Lopez, Mary" <[EMAIL PROTECTED]>
>Reply-To: "Lopez, Mary" <[EMAIL PROTECTED]>
>To: [EMAIL PROTECTED]
>Subject: Re: Harbinger
>Date: Thu, 19 Oct 2000 14:57:39 -0400
>
>Another question on the Harbinger front - has anyone actually left this
>company over the e5 'upgrade'?
>
>-----Original Message-----
>From: Kayla Talbot [mailto:[EMAIL PROTECTED]]
>Sent: Thursday, October 19, 2000 2:00 PM
>To: [EMAIL PROTECTED]
>Subject: Harbinger
>
>
>Okay, we have all heard things about Harbinger lately. Their lack of
>support. The sales reps that don't seem to care if they make a sale or
>not.
>The muscling of customers into going to their upgrades and their outrageous
>new support policy - pay as you go, even though you've already paid a
>maintenance fee.
>
>I have one question for Harbinger - Hello?? Is anybody home?? Is anybody
>listening?? Does anybody care??
>
>Kayla A. Talbot
>Sears Manufacturing
>(319)383-2882
>[EMAIL PROTECTED]
>
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