I don't remember any brand doing it much better...

Chuck KE9UW
c-haw...@illinois.edu

Sent from my iPad

> On Nov 14, 2018, at 6:39 PM, Don Wilhelm <donw...@embarqmail.com> wrote:
> 
> The current stated turnaround time for Elecraft repairs is 3 to 4 weeks.
> Given the staff techs with experience, that is the best that they can do.  
> Oh, yes, "hire more techs" can be said, but that takes time away from those 
> techs now working on repairs for training of new people, so initially the 
> backlog increases until the new techs come on board.
> Not an easy problem to solve for a small company.
> 
> 73,
> Don W3FPR
> 
>> On 11/14/2018 7:26 PM, marvwhee...@nwlink.com wrote:
>> I think it is possible that those who are happy with Elecraft legendary
>> support are the same people that have realistic expectations.
>> Marv
>> KG7V
>> -----Original Message-----
>> From: elecraft-boun...@mailman.qth.net <elecraft-boun...@mailman.qth.net> On
>> Behalf Of Peter Dougherty (W2IRT)
>> Sent: Wednesday, November 14, 2018 2:14 PM
>> To: g...@ka1j.com; Elecraft@mailman.qth.net
>> Subject: Re: [Elecraft] Possible K3s TX failure - distorted audio
>> Well here we are two weeks later. The radio's been sitting in the repair
>> queue since Nov. 1st and hasn't even been looked at yet according to the
>> phone call I just placed. Still waiting to experience that legendary
>> Elecraft support that everybody here raves about. To have a radio that I
>> went four years into debt to buy fail catastrophically after two years of
>> extremely light use isn't something I signed up for. Sorry for venting, but
>> I basically lost a chance at setting a personal best in CQWW-SSB and now CW
>> seems out of the question too, although thankfully a loaned Flex 6500 has at
>> least kept me on the air.
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