Good techs don’t come cheap, either, which increases overhead and inflates prices. Patience works to everyone’s benefit.
Kent K9ZTV > On Nov 14, 2018, at 7:38 PM, Don Wilhelm <donw...@embarqmail.com> wrote: > > The current stated turnaround time for Elecraft repairs is 3 to 4 weeks. > Given the staff techs with experience, that is the best that they can do. > Oh, yes, "hire more techs" can be said, but that takes time away from those > techs now working on repairs for training of new people, so initially the > backlog increases until the new techs come on board. > Not an easy problem to solve for a small company. > > 73, > Don W3FPR > >> >> Well here we are two weeks later. The radio's been sitting in the repair >> queue since Nov. 1st and hasn't even been looked at yet according to the >> phone call I just placed. Still waiting to experience that legendary >> Elecraft support that everybody here raves about. To have a radio that I >> went four years into debt to buy fail catastrophically after two years of >> extremely light use isn't something I signed up for. Sorry for venting, but >> I basically lost a chance at setting a personal best in CQWW-SSB and now CW >> seems out of the question too, although thankfully a loaned Flex 6500 has at >> least kept me on the air. > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > Message delivered to k9...@socket.net > ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
