Hi, Sometimes driver software can be a pain... Try this. 1) Open the device manager and select the comport by right clicking on it. 2) Check the box to delete the driver software and uninstall. 3) Unplug the USB cable. 4) Reboot 5) Next run the FTDI driver installation. When prompted or when complete, plug the USB cable back in. Sometimes, windows will keep reinstalling the same driver if the files have not been deleted. 73 Tom va2fsq.com
-----Original Message----- From: elecraft-boun...@mailman.qth.net <elecraft-boun...@mailman.qth.net> On Behalf Of HB Sent: April 14, 2019 12:47 PM To: donw...@embarqmail.com; 'Dick Dievendorff' <d...@elecraft.com> Cc: 'Elecraft list' <Elecraft@mailman.qth.net> Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed I have done all of those things and no change. As I said every other piece of software that needs the KXUSB grabs it and uses it fine – just not the utility software. There is something to the driver installation – it shows as incomplete, but reinstalling the FTDI drivers from the FTDI website still does not fix the problem. There is still an event message saying that the installation did not complete. I realizer this is not an Elecraft issue, I’m just looking for help. Hank K4HYJ From: Don Wilhelm Sent: Sunday, April 14, 2019 11:09 AM To: h...@optilink.us; 'Dick Dievendorff' Cc: 'Elecraft list' Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed Hank, Installing KX3 Utility will do nothing for changing what your computer does about COM Ports vs USB port assignment. It is now apparent that your computer is not properly recognizing the FTDI USB to Serial adapter. Download and install the FTDI drivers from the FTDI website. What you are trying to deal with is an FTDI USB to Serial adapter. Just because the KXUSB cable is sold by Elecraft does not change that fact - the FTDI chipset is not an Elecraft device, but an FTDI device even though it is included in the KXUSB. 73, Don W3FPR On 4/14/2019 10:06 AM, h...@optilink.us wrote: > Reinstalling the KX3 utility software from the Elecraft site did nothing. > > How can I check the registry values on the PC to know if that is the cause? > > Hank > K4HYJ > > -----Original Message----- > From: Dick Dievendorff <d...@elecraft.com> > Sent: Sunday, April 14, 2019 12:47 AM > To: donw...@embarqmail.com > Cc: HB <h...@optilink.us>; Elecraft list <Elecraft@mailman.qth.net> > Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed > > The kx3 gets its inventory of com ports from registry values populated by > complete device driver installation. > > Dick, K6KR > > ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
