On the FTDI site there is a removal tool. Use it to wipe away com port drivers. Then re-install the FTDI drivers for your KUSB or KXUSB cable.
Good luck! Sent from my iPhone ...nr4c. bill > On Apr 14, 2019, at 2:38 PM, Andy McMullin via Elecraft > <elecraft@mailman.qth.net> wrote: > > Can I just add that at the stage that says reboot, you should really shut > down the machine, wait a bit, then > Restart. Sometimes a USB port is not physically but just logically reset by a > reboot. > > I hope this helps > > Regards > Andy, G8TQH > > Sent from my iPhone > >> On 14 Apr 2019, at 18:17, Tom <elecraft.l...@videotron.ca> wrote: >> >> Hi, >> Sometimes driver software can be a pain... >> Try this. >> 1) Open the device manager and select the comport by right clicking on it. >> 2) Check the box to delete the driver software and uninstall. >> 3) Unplug the USB cable. >> 4) Reboot >> 5) Next run the FTDI driver installation. When prompted or when complete, >> plug the USB cable back in. >> Sometimes, windows will keep reinstalling the same driver if the files have >> not been deleted. >> 73 Tom >> va2fsq.com >> >> >> -----Original Message----- >> From: elecraft-boun...@mailman.qth.net <elecraft-boun...@mailman.qth.net> On >> Behalf Of HB >> Sent: April 14, 2019 12:47 PM >> To: donw...@embarqmail.com; 'Dick Dievendorff' <d...@elecraft.com> >> Cc: 'Elecraft list' <Elecraft@mailman.qth.net> >> Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed >> >> I have done all of those things and no change. As I said every other piece >> of software that needs the KXUSB grabs it and uses it fine – just not the >> utility software. >> >> There is something to the driver installation – it shows as incomplete, but >> reinstalling the FTDI drivers from the FTDI website still does not fix the >> problem. There is still an event message saying that the installation did >> not complete. >> >> I realizer this is not an Elecraft issue, I’m just looking for help. >> >> Hank >> K4HYJ >> >> From: Don Wilhelm >> Sent: Sunday, April 14, 2019 11:09 AM >> To: h...@optilink.us; 'Dick Dievendorff' >> Cc: 'Elecraft list' >> Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed >> >> Hank, >> >> Installing KX3 Utility will do nothing for changing what your computer does >> about COM Ports vs USB port assignment. It is now apparent that your >> computer is not properly recognizing the FTDI USB to Serial adapter. >> >> Download and install the FTDI drivers from the FTDI website. >> What you are trying to deal with is an FTDI USB to Serial adapter. Just >> because the KXUSB cable is sold by Elecraft does not c ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
