Over..... On 7/2/2010 11:27 AM, Mike wrote: > I paid the full price for my DSP board swap. Was this somehow a warranty > price? Am I due a refund? > > 73, Mike NF4L > > Hector Padron wrote: >> "The biggest difference I hear with Elecraft is that a lot of the problems >> can be resolved quicker if the problem can be isolated to a board so that a >> simple swap can be done and thus eliminates return to the factory for >> repairs." >> >> >> And that was the case with my K3,.my own mistake made the RX audio PA to be >> damaged.A simple call to Elecraft and a short talk to Dale with my promise >> to send back my damaged DSP board,he sent me next day a new DSP board that I >> got in just two days in spite off the distance between CA and FL,.two more >> days to make time to install the new board and that was it,my K3 working >> even better than new because the new board came with all the mods >> done,price? Just $14 from that new board plus $10 more to ship the bad >> board back to them.Total bill for me,only $24. Time frame? 4 days, my radio >> was fixed. >> This is an option guys you should consider,talk to the tech on the >> phone,most of the times by their experience,they can tell where the problem >> is and which board has to be replaced,so deal with them as I did,if you >> don't feel confident to replace it by yourself,get a tech that you know in >> your location and pay him to do the swap or maybe a friend of yours will do >> it by free. I am sure it will be faster this way to have your K3 repaired >> than send it to them,don't forget these guys has too many projects on >> hands,its not easy to keep up a production of new radios,new >> P3,repair,mods,etc I think they are doing a great job no matter what. >> >> AD4C >> K3 # 2192
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