On 12/6/2011 9:28 AM, Viesturs Lācis wrote:
> 2011/12/6 Alex Joni<alex.j...@robcon.ro>:
>> Sorry Viesturs,
>>
>> I was working on the site (together with a few more helping hands).
>> Everything should be back up now (repos and all).
> I would appreciate, if things like these would have been communicated
> in advance, so that I and other users could adapt to situation
> beforehand and not discovering it, when the site and repositories are
> needed most.
>
> With a help from Chris Radek I got a place to download all the
> required packages to install EMC2.
> Unfortunately, the overall process took me>3 hours, and it was
> already midnight, when I finished installing EMC, so I was not able to
> set the machine up and get it running, I had to revert back to old
> version of hardware - basically, the trip to the client's site was
> almost wasted. Not only time and client's patience, but also cost of
> fuel etc.
>
> Viesturs
>
Viesturs:


I have never been in your position of supporting a client but I have 
many times been in a comparable position of having to present a critical 
demonstration to a sponsor.

I learned the hard way that I could not depend of such niceties as 
network access, remote services, and the like, if a failure meant I lost 
my chance at funding. We used to prerecord whole sessions so if 
necessary we could play them back "as if" it were a live demo, and kept 
printed copies of screen captures and explanatory text just in case our 
own computers failed. Think it can't happen? In my career, I've had each 
of the items I mentioned fail at least once in a high-stakes situation.

CDs, USB memory sticks, and external disk drives are cheap insurance. 
I'd load up a couple with the LiveCD, the emc2-dev branch, etc.

I'd also practice doing the install with these alternative materials 
before I left home.

By the way, it is exactly this kind of failure that makes me shake my 
head in amazement when I read about the industry's rush to cloud 
computing. What do they do when the cloud isn't there? Performance 
guarantees from the cloud providers aren't worth spit. They are based on 
the same kind of wishful risk assessment that cost the US several space 
shuttles and crews.

Best wishes.

Regards,
Kent

PS - Dave's message rolled in just as I went to send this, but what the 
heck. Think of this as a second to his motion.


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