On 9/16/03 17:34, "D�nes Bogs�nyi" <[EMAIL PROTECTED]> wrote:
>> operating system didn't help, it's likely either a serious problem or >> somehow you didn't install all the components of the operating system. >> >> Jim Robertson > Spam Sieve- not working > Safari - only partly working > Applescript - not working > Adobe Acrobat - not doing what I need. > Is it any surprise that I am frustrated. > I was told, quite brusquely, to reinstall and that it would fix all. I did > and it fixed nothing. > Now I am still told that I am doing something, unspecified, wrong and > therefore it is ALL my fault but I am not given any pointers to solve my > problems. > This approach does nothing to help me solve the problems I have. D�nes, This appears to have escalated beyond a simple Entourage Applescript issue to a major Operating System/Hardware issue. At least your email works so that is partly encouraging. Here are some suggestions for trying to recover a fully working system that will eliminate the issues you have with your software: 1) Archive and Clean install your system per instructions received here. I'm assuming you ran all the Apple Software updates after the reinstall so you should be at 10.2.6 with all recent security patches applied through the System Preferences SW Update panel. 2) Lets run the Disk Utilities from the Install CD and check for Hard Drive issues and repair permissions. Boot from the Disk 1 of the install CD. After it boots and you get to the first screen that asks you to do something, go to the FILE menu and select Disk Utilities. After it launches you will want to Check and Repair any hard drive problems and then repair permissions. This can fix many problems. After this you will reboot normally. 3) If Step 2 doesn't help, a third party utility such as Disk Warrior or Tech Tool Pro may help fix or identify additional problems with your hard drive. 4) If after all this, you still have only a partially functioning system then you've got some serious hardware/software issues and need professional help. At this point I would suggest contacting a local Apple Certified Shop and have them take a look at it. If spending any money is not an option then you will need to find a local user group and take your machine to a meeting with them and see if they can figure out what's wrong. I know this kind of problem can be frustrating but it's rare. Another mailing list that deals with more broadly with Hardware and OS software issues is Mac-L and you can subscribe to that list by going here: <http://www.listmoms.net/lists/mac-l/> --- Regards, Jesse Brown Director of Information Technology Astrovision International, Inc (703) 850-5199 -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
