On 2003-09-18 21:34, "Jesse Brown" <[EMAIL PROTECTED]> wrote:
> On 9/16/03 17:34, "Dénes Bogsányi" <[EMAIL PROTECTED]> wrote: > >>> operating system didn't help, it's likely either a serious problem or >>> somehow you didn't install all the components of the operating system. >>> >>> Jim Robertson >> Spam Sieve- not working >> Safari - only partly working >> Applescript - not working >> Adobe Acrobat - not doing what I need. >> Is it any surprise that I am frustrated. >> I was told, quite brusquely, to reinstall and that it would fix all. I did >> and it fixed nothing. >> Now I am still told that I am doing something, unspecified, wrong and >> therefore it is ALL my fault but I am not given any pointers to solve my >> problems. >> This approach does nothing to help me solve the problems I have. > > > Dénes, > > This appears to have escalated beyond a simple Entourage Applescript issue > to a major Operating System/Hardware issue. At least your email works so > that is partly encouraging. > > Here are some suggestions for trying to recover a fully working system that > will eliminate the issues you have with your software: > > 1) Archive and Clean install your system per instructions received here. I'm > assuming you ran all the Apple Software updates after the reinstall so you > should be at 10.2.6 with all recent security patches applied through the > System Preferences SW Update panel. > > 2) Lets run the Disk Utilities from the Install CD and check for Hard Drive > issues and repair permissions. Boot from the Disk 1 of the install CD. After > it boots and you get to the first screen that asks you to do something, go > to the FILE menu and select Disk Utilities. After it launches you will want > to Check and Repair any hard drive problems and then repair permissions. > This can fix many problems. After this you will reboot normally. > > 3) If Step 2 doesn't help, a third party utility such as Disk Warrior or > Tech Tool Pro may help fix or identify additional problems with your hard > drive. > > 4) If after all this, you still have only a partially functioning system > then you've got some serious hardware/software issues and need professional > help. At this point I would suggest contacting a local Apple Certified Shop > and have them take a look at it. If spending any money is not an option then > you will need to find a local user group and take your machine to a meeting > with them and see if they can figure out what's wrong. > > I know this kind of problem can be frustrating but it's rare. > > Another mailing list that deals with more broadly with Hardware and OS > software issues is Mac-L and you can subscribe to that list by going here: > > <http://www.listmoms.net/lists/mac-l/> > --- > > Regards, > > Jesse Brown > Director of Information Technology > Astrovision International, Inc > (703) 850-5199 > > > -- > To unsubscribe: > <mailto:[EMAIL PROTECTED]> > archives: > <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> > old-archive: > <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/> > Thank you for your suggestions. I am in contact with Diane Ross andwe are working on cleaning up my system. I am in the process of backing up and then will do an erase and install in order to get a clean HD and a less messy system. Regards Dénes -- Dénes Bogsányi 133 Osburn Drive MACGREGOR ACT 2615 Australia Tel: +612 6254 3636 Email: [EMAIL PROTECTED] or [EMAIL PROTECTED] URL: www.homepage.mac.com/denesbogsanyi -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
