Jim Beard wrote:

>       I was wondering if anyone has any advice for good Software Bug 
> Tracking systems.  Ideally I would like to find a free or open source 
> solution that developers would actually like to use.  I have some 
> experience from a few years back with Bugzilla.  I, and many of the 
> developers I was working with at the time, eventually stopped using 
> Bugzilla because it seemed to be overly complex.  There too many 
> features and things to track, it became cumbersome and a bit 
> overwhelming.
>       Has anyone used a simple bug tracking tool that they really liked?

Except in the smallest organizations, bug tracking is not a simple
process.  I've wished it were simple my whole career, but it hasn't
happened. (-:

Development engineers, engineering managers, Q/A engineers, Q/A
managers, and project managers all have their own requirements for a
bug tracker.  Of those five groups, the development engineer probably
puts the least demands on the bug system -- he just wants to see
what's broken and fix it.  The others want to track bugs' lifecycles,
prioritize, categorize, summarize, and triage.  And more.  The
development engineer is happy that someone else is taking care of all
that crap.

Use Bugzilla.  Plan on one person becoming a bugzilla expert.

-- 
Bob Miller                              K<bob>
kbobsoft software consulting
http://kbobsoft.com                     [EMAIL PROTECTED]
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