Tesla service is the worst thing about owning a Tesla besides Elon Musk.

If you go into service mode and pull all the service alerts, I can
interpret them for you and tell you actually what's wrong.  The car has
excellent built in diagnostics.   Don't trust anything Tesla tells you,
they lie as much as Elon!

On Fri, Jul 18, 2025 at 1:58 PM jim--- via EV <[email protected]> wrote:

> That sucks!  Can't help you on mush Tesla specific stuff since I don't
> drive one.
>
> Curious, was that the SuperCharger behind the Strasburg Diner (listed on
> PlugShare as Denny's)?  That appears to be the only Tesla Supercharger in
> Strasburg, VA - however that is listed as 6 stall (and Google Street View
> confirms that), not 8 as you said.  If so, I looked it up on PlugShare and
> the last checkin was 13 July from a Model S, and it worked.  The only
> recent report of a failure was a Ford Lightning which would be expected
> since that is a Tesla only SC location.
>
> Jim
> Happy F-150 Lightning driver
>
>
> -----Original Message-----
> From: "Mark Hanson via EV" <[email protected]>
> Sent: Friday, July 18, 2025 13:20
> To: "Electric List" <[email protected]>
> Cc: "Mark Hanson" <[email protected]>
> Subject: [EVDL] Lack of Tesla Service
>
> Hi Folks
> I stopped at the Strasburg Va supercharger for my Tesla Y and got
> “charging equipment not ready” message on my screen.  I googled a customer
> service number 877-798-3752, initially a maddening call tree, then a lady
> came on and said to mash my balls while holding the brake peddle to reset
> the car, then tried 6 more of 8 superchargers.
> She said the car was dead so had to have it towed to a service center in
> Sterling or Charlotte 100ish miles away.  They didn’t answer the phone in
> either place just a recording to go on the Tesla app which said I could get
> towed and fixed in 53 days!  What the hell is that ?   So stuck in a
> parking lot with a boat I’m towing 200 miles from home.
> Luckily a guy stopped next to me and said only 2 of 8 charging stations
> are working(I just tried all the dead ones of course).  It’s not your car
> as the Tesla dingbat stated.  So what do you do if your Tesla car dies on
> the side of the road?  Have it towed home?  Then to a far away Tesla
> Service center months later when their iPhone app gets around to notifying
> you to bring it in?  There used to be Tesla Rangers (field service) what
> happened to them, Elon laid them off with all the government employees?
> Has anyone had roadside repair help from Tesla or a real phone number
> that’s not just a recording?  Luckily I finally got charged but next time
> I’d like to have a better plan…
> Best regards
> Mark
> Sent from my iPhone
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