This would need to be done at the ILS server host level rather than at the library level?
Diane Disbro Pronouns: she/her Circulation Coordinator Scenic Regional Library 251 Union Plaza Drive Union, MO 63084 (636) 583-0652 ext 110 ddis...@scenicregional.org On Wed, Feb 8, 2023 at 11:31 AM Josh Stompro via Evergreen-general < evergreen-general@list.evergreen-ils.org> wrote: > Just in case you were looking for alternatives, We switched from the email > sms gateway to using an API provided by a vendor (flowroute) back in 2018 > and that works so much better. No need to know the carrier of the user. > And we can check each message for deliverability with another api call > later on, to know which numbers are having issues. > > I hacked together a new action trigger reactor to send the message, and a > perl script to go back and check deliverability later. > https://bugs.launchpad.net/evergreen/+bug/1667080 > > The cost is minimal for us, $100 a year or so for the per message cost. > > I currently need to figure out a way to get replies routed back to the > customers home/pickup library though. Right now they just go to me, and > figuring out which customer and what notice is time consuming. > > Josh > > On Thu, Jan 26, 2023 at 11:42 AM Elizabeth Davis via Evergreen-general < > evergreen-general@list.evergreen-ils.org> wrote: > >> >> >> Hi, >> >> >> >> I’m curious if anyone else is having bounce back issues with their SMS >> notices. Our libraries have seen an increase in bounce backs from a few >> different carriers, mostly Verizon and AT&T. The bounce backs usually say >> that the user can’t be found or that the service is unavailable. In most >> cases the users are getting the SMS messages, albeit on a delay. These >> locations are not having email notice issues, so the sending address is >> good. >> >> >> >> I was just curious if anyone is also experiencing this and if they found >> anything to remedy the situation. >> >> >> >> Thanks, >> >> >> >> >> >> *Elizabeth Davis* (she/her), *Support & Project Management Specialist* >> >> *Pennsylvania Integrated Library System **(PaILS) | SPARK* >> >> (717) 256-1627 | elizabeth.da...@sparkpa.org >> <katherine.dann...@sparkpa.org> >> support.sparkpa.org | supp...@sparkpa.org >> >> >> _______________________________________________ >> Evergreen-general mailing list >> Evergreen-general@list.evergreen-ils.org >> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >> > _______________________________________________ > Evergreen-general mailing list > Evergreen-general@list.evergreen-ils.org > http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >
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