Use a helpdesk system.
This almost certainly won't work the way they expect. Regards, Michael B. Smith MCITP:SA,EMA/MCSE/Exchange MVP http://TheEssentialExchange.com From: Joe Heaton [mailto:[EMAIL PROTECTED] Sent: Friday, September 05, 2008 6:22 PM To: MS-Exchange Admin Issues Subject: Helpdesk mailbox I need to create a generic mailbox, that multiple people will be accessing. At first, I created a mail-enabled security group, and added the people that needed it to the group. Now, I find that's not what they wanted. They want an actual, separate mailbox, that these people will access, in addition to their own. I need to verify that my thinking is correct here: 1) In order to do this, I have to create a new user within ADUC, with a mailbox. (Named Help, for example) 2) I then have to give the people that will be accessing this mailbox full rights to the mailbox. 3) I then need to go to their computers, and setup their Outlook to open this Help mailbox in addition to theirs. Is this correct? Is there a better way of doing this? Thanks, Joe Heaton AISA Employment Training Panel 1100 J Street, 4th Floor Sacramento, CA 95814 (916) 327-5276 [EMAIL PROTECTED] ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~
