I don't anything about UM, but does it use frmcache? -----Original Message----- From: Russ Patterson [mailto:rus...@gmail.com] Sent: Friday, August 20, 2010 1:52 PM To: MS-Exchange Admin Issues Subject: OT: issue with voice mail on client
Has anyone encountered this error: "This file cannot be previewed because there is no previewer installed for it." from Outlook 2007 when trying to play a voice mail - 2007 Exchange , w/ 2007 UM server? Up until two days ago, user was able to play VM on Outlook, or choose play on phone. Looging in two days ago, voice mail looks just like a message with an attachment, and dbl-clicking the wav file gets that error. Add-in appears normal, it's not disabled, but there is no Voice Mail tab in Tools/Options. We've tried a new Outlook proifile, with a new extend.dat. Any other suggestions? Happy Friday, btw.