Yes it does. Try clearing the forms cache within Outlook first. Tools/Options Other tab Advanced Custom Forms Manage forms clear cache Restart outlook
- Sean On Fri, Aug 20, 2010 at 10:59 AM, Russ Patterson <rus...@gmail.com> wrote: > I don't know the answer to that - are you implying I should try > deleting it - does it get rebuilt on restart? > > On Fri, Aug 20, 2010 at 2:54 PM, Maglinger, Paul <pmaglin...@scvl.com> > wrote: > > I don't anything about UM, but does it use frmcache? > > > > -----Original Message----- > > From: Russ Patterson [mailto:rus...@gmail.com] > > Sent: Friday, August 20, 2010 1:52 PM > > To: MS-Exchange Admin Issues > > Subject: OT: issue with voice mail on client > > > > Has anyone encountered this error: "This file cannot be previewed > > because there is no previewer installed for it." from Outlook 2007 > > when trying to play a voice mail - 2007 Exchange , w/ 2007 UM server? > > Up until two days ago, user was able to play VM on Outlook, or choose > > play on phone. Looging in two days ago, voice mail looks just like a > > message with an attachment, and dbl-clicking the wav file gets that > > error. > > > > Add-in appears normal, it's not disabled, but there is no Voice Mail > > tab in Tools/Options. We've tried a new Outlook proifile, with a new > > extend.dat. > > > > Any other suggestions? > > > > Happy Friday, btw. > > > > > > > > > > > > >
