I don't know the answer to that - are you implying I should try
deleting it  - does it get rebuilt on restart?

On Fri, Aug 20, 2010 at 2:54 PM, Maglinger, Paul <pmaglin...@scvl.com> wrote:
> I don't anything about UM, but does it use frmcache?
>
> -----Original Message-----
> From: Russ Patterson [mailto:rus...@gmail.com]
> Sent: Friday, August 20, 2010 1:52 PM
> To: MS-Exchange Admin Issues
> Subject: OT: issue with voice mail on client
>
> Has anyone encountered this error: "This file cannot be previewed
> because there is no previewer installed for it."  from Outlook 2007
> when trying to play a voice mail - 2007 Exchange , w/ 2007 UM server?
> Up until two days ago, user was able to play VM on Outlook, or choose
> play on phone. Looging in two days ago, voice mail looks just like a
> message with an attachment, and dbl-clicking the wav file gets that
> error.
>
> Add-in appears normal, it's not disabled, but there is no Voice Mail
> tab in Tools/Options. We've tried a new Outlook proifile, with a new
> extend.dat.
>
> Any other suggestions?
>
> Happy Friday, btw.
>
>
>
>
>


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