Had that happen back when we used Nortel Add in may or may not have still appeared to be there - but the actual app was gone or corrupt reinstall always took care of it (with Nortel it was actually uninstall the 3 components with reboot and reinstall ......)
-----Original Message----- From: Russ Patterson [mailto:rus...@gmail.com] Sent: Friday, August 20, 2010 11:52 AM To: MS-Exchange Admin Issues Subject: OT: issue with voice mail on client Has anyone encountered this error: "This file cannot be previewed because there is no previewer installed for it." from Outlook 2007 when trying to play a voice mail - 2007 Exchange , w/ 2007 UM server? Up until two days ago, user was able to play VM on Outlook, or choose play on phone. Looging in two days ago, voice mail looks just like a message with an attachment, and dbl-clicking the wav file gets that error. Add-in appears normal, it's not disabled, but there is no Voice Mail tab in Tools/Options. We've tried a new Outlook proifile, with a new extend.dat. Any other suggestions? Happy Friday, btw. Regards, David Herrick Chief Financial Officer - Executive Vice President Names in the News 180 Grand Avenue Suite 1545 Oakland, CA 94612 415 989-3350 415 433 7796 Fax davidherr...@nincal.com www.namesinthenews.com This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Any views or opinions expressed in this email are those of the author and do not represent those of Names in the News. Warning: Although precautions have been taken to make sure no viruses are present in this email, the company cannot accept responsibility for any loss or damage that arise from the use of this email or attachments. {*}
