On Thu, 2003-10-16 at 13:49, Chuck Stuettgen wrote: > On Mon, 2003-10-13 at 10:24, Jack Coates wrote: > > > you make the fatal assumption that IE supports the standard. It doesn't. > > Standard code works on IE if it's really really simple, but frequently > > breaks in ugly ways. > > > > Transparent PNGs. > > PNGs at all (color is off). > > Advanced CSS features, like flow. > > Many advanced Javascript form functions. > > Especially, on the CSS support. We have Java based (JSP) system we > developed to create and issue insurance certificates for commercial > insurance. > > The completed certificate is displayed in two frames. A small horizontal > frame, containing nothing more that a few navigation buttons and a > background, over the main window in which the completed certificate is > rendered in the Adobe Acrobat reader plug-in. > > Recently, we started getting complaints from our users that the system > was very slow and that it would take a minute or more for a certificate > to be displayed. > > During troubleshooting we discovered that it could take up to 5 minutes > to display the certificate from the time the user clicked the submit > button if they used IE. However, if they used Netscape 4.78, or later, > the certificate would be displayed in less than a second. In most cases > it was displayed, before the user could even move their hand. > > Since we make this web based application available to our customers, it > was imperative that we find the cause and resolve it. > > After several days of troubleshooting and debugging our head Java > programmer found the problem. > > > A contract programmer, who is no longer employed, had coded a 6 line > Cascading Style Sheet for the top frame. > > We removed the CSS and recoded to the page. Now it displays in less than > a second using IE as well as Netscape, Mozilla, Opera. et all..
Chuck, I think you've stated better than anyone I've ever heard why it's important to view a site in 1. Every browser you can find. 2. On every box within reach EXCEPT the developers box. 3. Oer a 56k modem with a crap connection. This last one doesn't apply as much if you live outside the US and the 3rd world. James >
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