I see that Bradberry used the phrase toxic people. I'm surprised and still 
think it's emotionally unhealthy to label people that way. Healthier imo to 
focus on the toxic behavior and look for solutions to that. 

      From: "Mike Dixon mdixon.6...@yahoo.com [FairfieldLife]" 
<FairfieldLife@yahoogroups.com>
 To: "FairfieldLife@yahoogroups.com" <FairfieldLife@yahoogroups.com> 
 Sent: Sunday, November 2, 2014 6:52 AM
 Subject: Re: [FairfieldLife] 7 Techniques to Handle Toxic People
   
    What a piece of crappy journalism. Jessica Stillman hasn't got a clue! 
 

     From: "fleetwood_macnche...@yahoo.com [FairfieldLife]" 
<FairfieldLife@yahoogroups.com>
 To: FairfieldLife@yahoogroups.com 
 Sent: Saturday, November 1, 2014 7:40 PM
 Subject: [FairfieldLife] 7 Techniques to Handle Toxic People
   
    After Share mentioned Emotional Intelligence, I found this:
http://www.inc.com/jessica-stillman/7-techniques-to-handle-toxic-people.html

The sad reality is that toxic people are common. Socommon, in fact, that my 
Inc.com colleague Lolly Daskal was recently able tocome up with 10 types or 
subspecies of this noxious breed. Equally troubling isthe effect those 
individuals--who like to push others' buttons, stymieprojects, and inject 
pessimism into every situation--can have on theirbetter-adjusted co-workers.  
"Recent research from the Department of Biologicaland Clinical Psychology at 
Friedrich Schiller University in Germany found thatexposure to stimuli that 
cause strong negative emotions--the same kind ofexposure you get when dealing 
with toxic people--caused subjects' brains tohave a massive stress response," 
Emotional Intelligence 2.0 author TravisBradberry recently wrote in his 
LinkedIn Influencer column.  That level of stress, science has shown, can 
actuallycause negative physical changes in your brain. You've probably 
experiencedfirsthand what that feels like subjectively--in short, it's 
terrible! So howcan you stop these toxic people from messing with your mind, as 
well as hurtingyour productivity?  In his hugely useful post, Bradberry offers 
a dozentechniques to take the sting out of your office crazy person or resident 
grump.Here are seven of the best.  1. Set limits  Combine your niceness with 
someone else's love of endlesscomplaint and you have a recipe for a whole lot 
of wasted time and unnecessarystress. Don't feel bound to indulge the constant 
kvetcher at your company,advises Bradberry."People often feel pressure to 
listen to complainersbecause they don't want to be seen as callous or rude, but 
there's a fine linebetween lending a sympathetic ear and getting sucked into 
their negativeemotional spiral," he writes. "You can avoid this only by 
settinglimits and distancing yourself when necessary. Think of it this way: If 
thecomplainer were smoking, would you sit there all afternoon inhaling 
thesecond-hand smoke?" How do you do this in practice? Just ask them how 
theyintend to fix whatever it is they're complaining about. That should either 
putthe conversation on a more positive track or quiet them down.  2. Choose 
your battles  "Successful people know how important it is to liveto fight 
another day, especially when your foe is a toxic individual. Inconflict, 
unchecked emotion makes you dig your heels in and fight the kind ofbattle that 
can leave you severely damaged," says Bradberry. "Chooseyour battles wisely and 
only stand your ground when the time is right."  3. Keep tabs on your own 
emotions  The danger of toxic people is that their negativity canbe 
catching--even if you're usually not the type to get sucked into 
endlesscrankiness and gloom. So keep a sharp eye out for how your annoying 
officemateaffects your emotions. "You can't stop someone from pushing your 
buttonsif you don't recognize when it's happening," he advises.  By keeping 
tabs on when someone is riling you up, you canbetter choose calm times to deal 
with that person. "Think of it thisway--if a mentally unstable person 
approaches you on the street and tells youhe's John F. Kennedy, you're unlikely 
to set him straight. When you findyourself with a co-worker who is engaged in 
similarly derailed thinking,sometimes it's best to just smile and nod. If 
you're going to have tostraighten them out, it's better to give yourself some 
time to plan the bestway to go about it," Bradberry offers as an illustration.  
4. Defend your joy  Making your happiness contingent on the happiness ofpeople 
who love to be miserable is a losing game. "When your sense ofpleasure and 
satisfaction are derived from the opinions of other people, youare no longer 
the master of your own happiness. When emotionally intelligentpeople feel good 
about something that they've done, they won't let anyone'sopinions or snide 
remarks take that away from them," Bradberry insists.  So train yourself to 
take others' commentary with a grainof salt and let your own feelings about 
your accomplishments take the lead.  5. Focus on solutions  You can't make your 
toxic colleagues any less crazy, sodon't waste your time ruminating on their 
many, many faults. That will justdrag you down to their level. Instead try to 
focus on positive and practicalmeasures you can take to deal with them. "This 
makes you more effective byputting you in control, and it will reduce the 
amount of stress you experiencewhen interacting with them," explains Bradberry. 
 6. Watch physical stressors  You already have enough on your plate managing 
the toxicpeople in your life. Don't make it more difficult on yourself by 
trying to doit when you're exhausted or strung out on 18 cups of coffee.  "Your 
self-control, attention, and memory are allreduced when you don't get 
enough--or the right kind--of sleep. Sleepdeprivation raises stress hormone 
levels on its own, even without a stressorpresent," Bradberry reminds readers. 
"A good night's sleep makes youmore positive, creative, and proactive in your 
approach to toxic people, givingyou the perspective you need to deal 
effectively with them."  7. Enlist help  Sometimes you're just too close to a 
toxic situation toassess it thoughtfully and come up with optimum solutions. In 
these situations,an outside perspective can be a lifesaver. Don't attempt to be 
a hero andhandle the toxic people in your work life 100 percent on your own.  
"Everyone has someone at work and/or outside workwho is on their team, rooting 
for them, and ready to help them get the bestfrom a difficult situation. 
Identify these individuals in your life and make aneffort to seek their insight 
and assistance when you need it," Bradberryurges those overwhelmed by crazy 
colleagues.
  

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