Thanks, Tyler. BF
> -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Tyler Turner > Sent: Friday, August 08, 2003 6:22 PM > To: [EMAIL PROTECTED] > Subject: Re: [Finale] RE: 2004 Panic > > > > Finale 2004 Registration FAQs > > > Q. Does Finale 2004 have copy protection? > A. No. It does, however, require software registration > within 30 days of installation. Failure to do so will > temporarily disable printing and saving until you do > register. You may also install Finale on two machines > (on the same platform an additional platform disc is > $50) for your personal use under one serial number at > no additional charge. > > Q. How does this differ from Sibelius? > A. Sibelius Software employs an encryption system to > unlock the program to enable use. You are required to > register the program with Sibelius within 5 days of > loading it onto your computer. Sibelius grants the > purchaser the right to use the product on a single > terminal of a single computer in a single location. A > second license may be granted in certain instances for > non-simultaneous use, by the same user, for an > additional fee. Any further use is prohibited. > > Q. How do I register? > A. Finale provides a Registration Wizard that walks > you though a few simple steps. If your computer is > on-line, authorization occurs automatically at the > conclusion of these steps. > > Q. What if I don't have an Internet connection? > A. The Registration Wizard can print out a form that > can be used by fax or mail. If you call MakeMusic! we > can provide you with an authorization code that will > complete your registration. Similarly if you send your > form in by mail or fax, this code will be returned to > you by the same means. > > Q. How long will this take? > A. If you have an Internet connection it will take > seconds. If you place a toll-free phone call, it will > take minutes. If you fax us, we will typically return > the fax by the next business day. If you send in your > registration by mail, we'll return your authorization > by mail, and this will take several days. > > Q. How many times can I install Finale? > A. You can install and reinstall Finale an unlimited > number of times on the same computer. If you own more > than one computer you can install on the second > computer an unlimited number of times as well. Should > you get a new computer (or hard drive) and have > previously only installed on one computer, you're > still fine. Should you need to install on a third > computer (say after buying a new machine), you will > need only to place a toll-free call to MakeMusic!. > > Q. What happens if I reformat my hard drive? > A. You will have to reregister, but this will not > decrement the number of machines you can install on. > > Q. If I find something I dislike about this software > registration, may I return Finale for a full refund? > A. Yes. If you purchased either Finale or a Finale > upgrade directly from MakeMusic!, and for any reason > are not fully satisfied by it, you are welcome to > return the software for a refund within 30 days of > your purchase. > > Q. Why are you requiring software registration at this > time? > A. The worldwide Finale user base has grown > dramatically over the years. The demands on our > Technical Support and Customer Service resources have > grown in step. Unfortunately, the growth of illegal > copies of Finale has also grown dramatically. > Registration affords us the means to continue to > provide the best possible service to our loyal, paying > customers and minimizes the impact of illegal copies > on our ability to reinvest in product development. > > Q. How does this work in a site license setting? > A. Finale comes with built-in support for KeyServer > for network uses. An additional network solution for > those not using KeyServer will be available in a > forthcoming maintenance release. In a site setting > with no special server or network needs, computers > must be registered individually. > > Q. How do I transfer registration from one computer to > another? > A. Right now this type of transfer is possible but > users must do so through MakeMusic! Customer Service. > In a forthcoming maintenance release, which will be > available free of charge to owners of Finale 2004, we > will include a means to transfer registration from one > computer to another without the need to contact > MakeMusic!. > > Q. What happens if Im unable to register during > normal phone hours? A. You can register via the > Internet 24 hours a day. Additionally, we currently > provide phone registration 24 hours a day (subject to > change). > > Q. What happens if MakeMusic! ceases to exist? Will I > still be able to use the software? A. If we cease > to exist, Finale will continue to run on your > computer. You would, however, run into problems if you > tried, for example, to register a third machine. While > we have no intention of disappearing, we take all > customer concerns seriously, and in a forthcoming > maintenance release, which will be available free of > charge to owners of Finale 2004, we will include a > means to transfer registration from one computer to > another without the need to contact MakeMusic!. > > Q. How does registration work for International > customers? > A. International customers who purchased directly from > MakeMusic! register with MakeMusic!. If the seller of > your English language version of Finale software is an > authorized local territory dealer or distributor, you > may register directly through the participating local > territory distributor. A complete list of local > territory distributors by country is available in the > International section at www.finalemusic.com. > > Q. What exactly is the kind of information do you > collect? Can it somehow track my machine ID? > > > A. We collect > the same kind of information weve asked for in the > past on our registration cards. Your machine ID is > linked to your registration for user authentication. > > Q. Is this a part of a scheme to force users to > upgrade in the future? > > A. No. This is not the purpose of software > registration, and we have not implemented any > technologies in Finale 2004 that would allow us to do > this. > > If you have a question that is not covered in our FAQ > list please send it to [EMAIL PROTECTED] > > > > __________________________________ > Do you Yahoo!? > Yahoo! SiteBuilder - Free, easy-to-use web site design software > http://sitebuilder.yahoo.com > _______________________________________________ > Finale mailing list > [EMAIL PROTECTED] > http://mail.shsu.edu/mailman/listinfo/finale > _______________________________________________ Finale mailing list [EMAIL PROTECTED] http://mail.shsu.edu/mailman/listinfo/finale
