On Wed, Jan 13, 2016 at 11:30 PM, Simon Lees <si...@simotek.net> wrote:
>
> Not that I'm a active fish developer but in most of the open source
> projects I contribute too the channel with the projects name ie #fish is
> generally used for user support as this is where users will look, on
> smaller projects its also often used for development as well but for any
> larger projects generally development is split off into another channel
> thats less advertised like maybe #fish-dev for example.
>
There are a couple of problems. First, There are more questions posted on
IRC #fish that this mailing list. By a very wide margin. And most of the
questions posted on IRC don't get a response and the person who asked the
question never follows up with a message to this mailing list or opening a
github issue. Some percentage of those users, perhaps most of them, are
likely to by annoyed that they didn't get an answer. For example, @echindod
asked at 11:29 PST yesterday on IRC:
"How do you change the color for the Prompt?"
No one answered and I don't see any indication he fell back to the mailing
list or opened a github issue. At 19:27 @torvhal typed
"ls"
"fish-shell help"
I responded 22 minutes later but @torval didn't respond to my response.
Too, at least at my $day job, it is generally understood that the IRC
channel open to users is meant for time-sensitive issues that don't warrant
paging the on-call person but would benefit from a faster response that is
typically gotten from sending a message to the project mailing list; e.g.,
someone has noticed what might be a problem such as the backlog of jobs
being larger than normal. In the three months I've been monitoring IRC
#fish I've never seen such a question. And I'm hard-pressed given the
nature of the project to envision what such a question would look like.
Finally, questions and answers on #IRC aren't archived and can't be
searched. If the person asks on the mailing list or github we have a
searchable history of the exchange.
--
Kurtis Rader
Caretaker of the exceptional canines Junior and Hank
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