Paul Steven wrote:
Thanks Jason

The weird thing is the client has reported the problem occurring (ie it
crashing) within a few seconds of the game starting. It seems to be totally
random which is why I wasn't sure if a memory leak could be the cause.
You need to know the spec of that machine and if possible borrow it or duplicate the environment. If nothing else, that would at least shorten your modify/test/debug cycle considerably. You may even discover that it's running windows XP with 128MB of ram and no spare disc space.. ;-)

When windows encounters a problem, don't you get a chance to see a stack dump too?

If the client is crashing within seconds and you do not, then the environment is clearly having a big difference. It may be something like a video driver or just about anything.
Good luck with it - it's a bit of a nightmare scenario.

Paul
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