Hello Tom, >>How is >1 list simpler than 1 list ?<<
The same way "threads by the topic" are simplier then unsorted individual email - you read only the ones you need and fold the rest. While you can argue that you can sort and fold messages with some client email customization, it is not a trivial task unless your server or client supports it. Basically weborb is 10 messages a day, apollo is 1 and flexcomponents are 2 - I can manage that in my daily emails. Imagine that we separated the main list in subtopics and one of them would be "dashboards, charts and BI" - getting 5-10 messages a day - would you rather moderate that or whole list? Would it get up in your inbox? What are the chances that a single mail would get missed by specialist? What about the quality of the answer? Visibility of all questions and answers on the topic? Am I the only one who thinks that libraries place books by category for convenience and access simplicity? There is nothing simple about fishing in 100+ items. Tom, as BI specialist you know firsthand that sorting data in the beginning eliminates order of magnitude processing later. Let us apply it to our daily life. >> But if there are too many they'll just post to them all. << There are 2 types of crossposting people - the ones who did not receive the answer in the previous forum and the ones who cross post from the get go. The first type is OK - moderator or users can point them to a different forum. There are periods in flexcomponents that every second message gets "RTFM" or "go to flexcoders" responses. The second type needs some discipline. Here is what moderators and users do - saying this is not appropriate forum, remove the message to make life easier for the rest, giving warning bans for a day - however harsh it sounds, it works. The goal is to service the community - not to do somebodies homework. If the forums are speedy and high quality the crossposting ceases. I have seen heavily moderated product forums on compuserve (yes, before Internet) 15 years ago. You had less then one hour response (datetime US) time on 90+% of the questions. The volume was about 500 messages across 20 forums. "General" list was getting about 100 threads, the rest were much smaller, The answers would be actually correct ones. Vendors would have team of community moderators that would answer 50%+ of the questions in their domain - with multiple moderators per topic. There was very little repetition of the questions as people could search much better. Things come in cycles. Please consider this as "best practices" from the historical point. *Now for the next cycle - can single list be better then multiple lists - the answer is yes, but not now* The only way I can see single as an alternative to multiple list is to enforce tagging of the questions. That in turn means next generation of email clients or forcing everybody to use RSS type readers instead of email. We will get to it in a few years, its requires serious update to the email system. Next generations of email that are to be spam proof can make topics/tagging exchange a part of handshake protocol. Till then there is no enforceable way to sort the messages on the senders end. Sincerely, Anatole Tartakovsky On Wed, Jun 18, 2008 at 5:02 AM, Tom Chiverton <[EMAIL PROTECTED]> wrote: > On Tuesday 17 Jun 2008, Anatole Tartakovsky wrote: > > Multiple lists enforce thinking if it is appropriate before posting. > > Maybe. But if there are too many they'll just post to them all. > > > Moderators can ban/redirect unappropriate message. Flexcomponents often > > redirect new users to flexcoders if the question is not about components. > > You almost never see questions on UI design in weborb. > > See what I and Matt said - I think we're on the same page here. > > > All in all - let us have the simplest thing possible - multiple list - w > > How is >1 list simpler than 1 list ? > > -- > Tom Chiverton > > **************************************************** > > This email is sent for and on behalf of Halliwells LLP. > > Halliwells LLP is a limited liability partnership registered in England and > Wales under registered number OC307980 whose registered office address is at > Halliwells LLP, 3 Hardman Square, Spinningfields, Manchester, M3 3EB. A > list of members is available for inspection at the registered office. Any > reference to a partner in relation to Halliwells LLP means a member of > Halliwells LLP. 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