On Wednesday, July 3, 2002, at 10:33 PM, Michael Bryan Bell wrote: >>> Well, the biggest thing you can do is check your cable. A lot of devices >>> ship with el cheapo cables which go bad after awhile. If you have >>> another >>> comp to try the device on, that'll let you know. >>> >>> It's a pretty expensive fix without applecare, requiring a motherboard >>> replacement. >> >> Apple's portable repairs are done "flat rate" these days. It doesn't >> matter what they have to replace, it's all done for the same price. > > Can you please expound on this? I know they have a flat fee for sending it > in and having it looked at, and for minor repairs. > > What you're saying though is that they charge you a flat fee if your > machine > is out of warranty to repair and you don't have applecare- ie, if your CD > drive dies it will cost the same as if you have stabbed a pencil through > your LCD screen or have to have your logic board replaced, which doesn't > add > up with what they've told me. > > I know a blown firewire port requires a logic board replacement, which is > expensive.
I spend considerable time facilitating repairs in to Apple in just these situations, and arranging payment for them, as part of a very large installed base. The flat-rate does not apply to 'abuse' or 'misuse' situations. if you stab a pen through your LCD they'll charge you the full $1200 for the LCD (or whatever). the flat-rate applies to if/when your LCD just fails, or your DVDROM just fails, or your logic board just fails.... The flat rate, for anything deemed a non-abuse failure, is something like US$300 but may vary based on model. You'd want to call Apple to get the exact cost as well as a parts/shipping/labor breakout. -- G-Books is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> G-Books list info: <http://lowendmac.com/lists/g-books.html> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/g-books%40mail.maclaunch.com/> Using a Mac? Free email & more at Applelinks! http://www.applelinks.com
