Re: OT: Internet Service Provider?

[Wayne Schneck]

Net Zero has giving me nothing but trouble. I tried to use them for my 
Mom and her Imac, after their site crashed twice trying to sign up, we 
went and renewed her back in Earthlink. Then a few weeks go by and she 
received a welcome letter to Net Zero, we replied that we had not 
finished the application process, but if it did go through by some 
miracle, then we wanted to cancel since we did not use it at all. A few 
more weeks go by and the same email comes back, we cancelled again by 
email and also on their website.

We never saw any charges for 2 months on her credit card, then on the 
3rd month, she was charged for all 3 months (and we never signed on for 
their service). We have been fighting this ever since.

One more note about Net Zero, in order to speak with a live person for 
any reason, you have to use a toll number which costs $1.98/ minute and 
is charged automatically to your phone bill.

Sorry for the rant, but I am steamed about Net Zero and their policies.

Best Regards,

Wayne Schneck
Marketing Manager
FME
800.327.5676
[EMAIL PROTECTED]
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