On 9/2/04 11:05 AM, "Thomas Ethen" <[EMAIL PROTECTED]> wrote:
> If you send any computer back to Apple for any work, it should go back just > as you got it RAM wise to avoid that issue with them. > > Tom > >> I think placing the blame on the RAM chip sounds like a bunch of hooey >> to me. The RAM has been in there for months and I've never had a >> problem with Crucial RAM before. I'll leave it out for a couple days >> and see if I have any problems when I put it back in, but first I want >> to fill the drive back up again first and see if we get errors again. >> >> Anyway, the speed was great, but I'm skeptical about the diagnosis, and >> really hope they replaced the drive. >> To be fair, I'm sure Apple's techs work much the same way the guys at the shop where I work do. They run diagnostics first. If the graphics diagnostic fails or if the hard drive diagnostic fails the tech isn't going to pull the RAM and send the computer back as repaired. But if the diagnostic test doesn't show up any problem the fun begins. The *easy inexpensive* way to deal with this is to return the computer to stock conditions. So the hard drive gets format the OS reinstalled and any upgrade is removed. If the problem is resolved then our techs will reinstall the upgrades to see if the problem remains resolved. One tech reinstalls them one at a time and the other installs all of them and then pulls them all and reinstalls one at a time. A difference of pessimism vs optimism. The *easy expensive* way is to install new innards. I think we can understand that the expensive way isn't chosen. One major problem that we techs face today is that RAM can be flaky but still pass the RAM tests. This drove our guys nuts when the new alBooks were first released. david -- G-Books is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> G-Books list info: <http://lowendmac.com/lists/g-books.html> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/g-books%40mail.maclaunch.com/> --------------------------------------------------------------- >The Think Different Store http://www.ThinkDifferentStore.com ---------------------------------------------------------------
