Shirley Worth wrote:
> A Maxtor 80 GB AT hard drive I installed about months ago went belly
> up -- I got a "system does not recognize this hard drive" message,
> used Newton to recover some files, then the next time I tried to
> start up my Mac did not even *see* the Maxtor. Now I want to replace
> it, but I'd like some advice -- Has anyone else had problems with a
> Maxtor disk? Should I try to turn it in under warranty and have
> Maxtor replace it? Or should I cut my losses and buy a different
> brand?
I use Maxtor drives exclusively. I install hundreds of drives a year. I
have the least problems with Maxtor. Western Digital are the worst, and IBM
are the 2nd best. Let me ask you a few of questions.
Define "belly up." What were the symptoms? How do you know it is dead?
What utilities did you use...please don't say Norton Disk Doctor. Can you
see the drive using Apple's Drive Setup utility?
If you choose to return the drive you will have no problems. Maxtor has a
very good return policy. I have only had to return Maxtor drives twice,
but both times I got to a rep in less than 5 minutes and had a new drive
(in both instances they sent a larger one than I returned) in 2-3 days.
--
==============================================================
Kyle H. Hansen
Apple Certified Technician
Apple Solution Expert
Macintosh Server Administrator
[EMAIL PROTECTED]
==============================================================
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