It is easy to get frustrated in your situation. Trust me, I've talked to folks who have been there. But you have the right idea. Keep on them. Next time you call use words like "intermittent" and "repeat issue." Sounds simple, but raises red flags. Can also ask for a lead technician to visit.
On Mar 12, 2004, at 8:09 PM, Nicole Benn wrote:
Hi everyone:
It seems that the general consensus is that I need to hound the Cable company to do something about the signal. Okay, thing is, I lost patience the first time around; after four visits and a lot of stalling on their part, nothing had been done. But it sounds like that's what I'll have to deal with until they've resolved the problem.
Thanks for your input - I'll keep you informed.
Nicole
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