Hello GlassyEyes, I did not mean that "progressive" lenses are a scam but that the refund policies and what appears to be standard refund practice is a scam, as is defining progressives as bifocals..I understand that there are a large number of different quality types and manufacturers of progressive lenses but ..a reputable US based company, regardless if the Essilor lenses are made in France or Singapore, will issue a 100% refund, and will respect the standard definition of progressive as multifocal (at least far-distance/ intermediate-computer/near distance-reading). I have been burned by ZENNI and have come into a stonewall with their illiterate "customer service". If you look carefully at the websites and hidden small print, you will see that many define progressives as noline bifocals.....perhaps some people, who do not use intermediate distance for 10 hours/day, are satisfied with bifocals, I am not. Further, once the online company has your returned glasses, they argue that the customer returned them and that there was nothing wrong with the glasses. The customer must have a written analysis of the glasses from another optician to continue making their argument online......I stands to good business practices that there is 100% refund with any defective product....not 50%.....that is the scam.....try and get your money back from China.....I cannot believe that some people on this blog accept such a 50% refund policy as ok.....at which online company did your church colleagues buy their progressives?
On Thu, Feb 19, 2009 at 12:20 AM, Chuck Knight <[email protected]>wrote: > Several people at my church are wearing progressives that were purchased > online, and have no trouble with them whatsoever. And, they were the > standard lenses..not the upgraded Essilors. > > The optics, the placement of the corridor, etc...it's all perfect. Or, > sufficiently close to perfect that the nosepads can adjust the rest of the > way. > > Progressives, while a bit trickier to fit, are *definitely* NOT a scam, > when purchased online. > > I agree with ivm.camp -- you should contact the company and tell them that > the corridor is in the wrong place, by a full 5mm. That's not attributable > to "tolerances," that's a defect. > > Many of the online retailers monitor this group. Your dissatisfaction may > already be known to them. > > -- Chuck Knight > > > > On Wed, Feb 18, 2009 at 4:36 PM, ivm.camp <[email protected]> wrote: > >> >> I do not think that any of these online lenses are made in the US and >> most of the online companies have either no definition for >> progressives as multifocal, or define progressives to be >> bifocals....ZENNI for one, Glasses4U another, etc.. >> >> You should get a full refund because the lenses are defective and not >> because you wnat to return them. The scam appears to be to state that >> 50% is max refund and then produce poor lenses which will be returned >> so the company makes 50% on bad lenses and gets the frame/lenses back >> to reuse (at least the frame). >> >> Progressive online SCAM! >> >> >> >> > --~--~---------~--~----~------------~-------~--~----~ Check us out at the oft-updated http://www.glassyeyes.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en -~----------~----~----~----~------~----~------~--~---
