Thanks Adrien.  I think option 1 sounds best as it is one client with multiple 
jobs.  

> On Jun 26, 2019, at 12:52 PM, Adrien Monteleone 
> <adrien.montele...@lusfiber.net> wrote:
> 
> You have at least 2 options I can think of at the moment:
> 
> #1 - continue to issue credit notes in your system, but don’t send them out 
> or pay them with a check. When you have the next positive invoice, ‘pay’ a 
> portion (or all) of that invoice with the credit note. Simply process a 
> payment, select the credit note line and an invoice line you want to apply it 
> to in the top part of the window. GnuCash will offset the invoice with the 
> credit note for you. If the credit note is more than the invoice, it will 
> retain the left over as remaining AR credit to be used on subsequent 
> invoices. You can see the customer’s balance any time either by looking at an 
> AR aging report, or a Customer Report. Outstanding credit notes appear in the 
> Invoices Due Reminder window.
> 
> #2 - If your client regularly pays in advance based on an estimate and you 
> invoice later, instead of applying the payment to an invoice, apply it to a 
> Liabilities:Customer Deposits account. Then when you create and post the 
> final invoice, process a payment for it from this account. You could keep a 
> separate deposit account for each customer but that might get tedious. You 
> can run a report on the account sorted by payee to show that info and even 
> keep that report open in a tab if desired, choosing to refresh it as needed. 
> If this might only happen for pre-paid expenses, then you can still use this 
> method, but only for the pre-paid expense part, which you could (or not) 
> choose to invoice separately.
> 
> Regards,
> Adrien 
> 
>> On Jun 26, 2019, at 1:46 PM, Eric Rathhaus office <e...@ewrlaw.com> wrote:
>> 
>> Hi - I have a client for whom I have many jobs.  On some of these jobs, the 
>> client prepaid expenses that I did not use.  In the past, I’ve always 
>> created a credit note for a refund and sent the client a check.  However, my 
>> client prefers instead that I credit this amount towards future work.  I’m 
>> not sure how to accomplish this cleanly.  I could keep a running total of 
>> the amount and discount from the total prepayment until it’s used up.  But 
>> this seems clunky and maybe not the best practice.  Any other suggestions on 
>> how to account for the refund against future work?
>> 
>> Kind regards,
>> 
>> Eric W. Rathhaus
> 
> 
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