You’re welcome. That would work for existing excess pre-payments that were 
already applied to an existing invoice. But for future such cases, probably 
option #3 would be the simplest unless you really need to issue credit notes 
for some reason.

I guess otherwise, it is a personal preference.

Regards,
Adrien

> On Jun 26, 2019, at 5:36 PM, Eric Rathhaus (general) <rathhaus_...@yahoo.com> 
> wrote:
> 
> Thanks Adrien.  I think option 1 sounds best as it is one client with 
> multiple jobs.  
> 
>> On Jun 26, 2019, at 12:52 PM, Adrien Monteleone 
>> <adrien.montele...@lusfiber.net> wrote:
>> 
>> You have at least 2 options I can think of at the moment:
>> 
>> #1 - continue to issue credit notes in your system, but don’t send them out 
>> or pay them with a check. When you have the next positive invoice, ‘pay’ a 
>> portion (or all) of that invoice with the credit note. Simply process a 
>> payment, select the credit note line and an invoice line you want to apply 
>> it to in the top part of the window. GnuCash will offset the invoice with 
>> the credit note for you. If the credit note is more than the invoice, it 
>> will retain the left over as remaining AR credit to be used on subsequent 
>> invoices. You can see the customer’s balance any time either by looking at 
>> an AR aging report, or a Customer Report. Outstanding credit notes appear in 
>> the Invoices Due Reminder window.
>> 
>> #2 - If your client regularly pays in advance based on an estimate and you 
>> invoice later, instead of applying the payment to an invoice, apply it to a 
>> Liabilities:Customer Deposits account. Then when you create and post the 
>> final invoice, process a payment for it from this account. You could keep a 
>> separate deposit account for each customer but that might get tedious. You 
>> can run a report on the account sorted by payee to show that info and even 
>> keep that report open in a tab if desired, choosing to refresh it as needed. 
>> If this might only happen for pre-paid expenses, then you can still use this 
>> method, but only for the pre-paid expense part, which you could (or not) 
>> choose to invoice separately.
>> 
>> Regards,
>> Adrien 
>> 
>>> On Jun 26, 2019, at 1:46 PM, Eric Rathhaus office <e...@ewrlaw.com> wrote:
>>> 
>>> Hi - I have a client for whom I have many jobs.  On some of these jobs, the 
>>> client prepaid expenses that I did not use.  In the past, I’ve always 
>>> created a credit note for a refund and sent the client a check.  However, 
>>> my client prefers instead that I credit this amount towards future work.  
>>> I’m not sure how to accomplish this cleanly.  I could keep a running total 
>>> of the amount and discount from the total prepayment until it’s used up.  
>>> But this seems clunky and maybe not the best practice.  Any other 
>>> suggestions on how to account for the refund against future work?
>>> 
>>> Kind regards,
>>> 
>>> Eric W. Rathhaus
>> 
>> 
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