I have a situation where I have charged say$2 008 in an invoice. After
posting, the customer correctly told me that the invoice should have
been $2 000. The invoice has already been correctly paid at $2 000 and
payment due date has already happened.
When processing the payment, I entered $8 in the refund and the invoice
changed to $2 000 as one would expect. After processing the payment, I
still had the $8 to process in the process payment window. How do I
properly process this?
If I should have used a credit note, how do I do that?
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