On Sep 26, 7:51 am, Rob <robert.osbo...@gmail.com> wrote: > Well, unless it's a maintenance Tuesday when you appear on Oprah then > you'll wish you were on EC2 and could roll out a couple of extra app > servers :-)
Touche! An apt point. The current frequent planned maintenance is a nuisance, but we warn customers ahead of time and present a nice message to users explaining what is going on. One odd effect is that we've had great feedback from our warning messages - customers perceive it as proving how hands-on and organised we are. However, the reasons for the maintenance (see http://googleappengine.blogspot.com/2009/09/migration-to-better-datastore.html) are good - I'd rather they happened than Appengine become staler and staler. And they've still got the pre-release tag to wave at us. : ( But I'm expecting maintenance to get more and more infrequent. My only other issue with Appengine is support - a user group really doesn't cut it. So far I haven't had a critical issue to resolve, but if I did, waiting for a Googler to notice my message on the group would be extremely frustrating. An email address or a form to submit issues, or an IRC channel would give more confidence - it's the difference between polling and interrupt-based comms. To give credit where it's due, Google have got much better at explaining what is going on both with planned and unplanned outages. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to google-appengine@googlegroups.com To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en -~----------~----~----~----~------~----~------~--~---
