Seems like if you want direct one on one comunication and service guarantees, you gotta try to get into the Appengine for Business preview:
http://code.google.com/appengine/business/ <http://code.google.com/appengine/business/>But then.. you have to pay. Also, from seeing your logs below.. it really appears that the 8:07:46 log was for a cold instance startup that timed out, the 8:07:59 log is for a cold start that succeeded, and the 8:08:05 log is for a hot instance. Are you sure that log number 2 (for 8:07:59) didn't have this additional info when you expand it?: "This request caused a new process to be started for your application, and thus caused your application code to be loaded for the first time. This request may thus take longer and use more CPU than a typical request for your application." On Mon, Oct 11, 2010 at 12:19 PM, Jeff Schwartz <jefftschwa...@gmail.com>wrote: > Here is an example of my logs: > 1) 10-11 08:08AM 05.539 /account.groovy 200 218ms 265cpu_ms 13api_cpu_ms > 2kb Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.10) > Gecko/20100914 Firefox/3.6.10 ( .NET CLR 3.5.30729; .NET4.0C),gzip(gfe) 2) > 10-11 08:07AM 59.775 /account.groovy 200 2401ms 1976cpu_ms 13api_cpu_ms > 2kb Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.10) > Gecko/20100914 Firefox/3.6.10 ( .NET CLR 3.5.30729; .NET4.0C),gzip(gfe) 3) > 10-11 08:07AM 46.856 /account.groovy 500 10015ms 0cpu_ms 0kb Mozilla/5.0 > (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.10) Gecko/20100914 > Firefox/3.6.10 ( .NET CLR 3.5.30729; .NET4.0C),gzip(gfe) All of the above > are for the exact same code operating on the exact same data. > > Excluding #3 above, the server was already live and ready to receive > requests. Notice the variance in response time for #1 & #2. That is alarming > don't you think? > > This is not indicative of a stable environment where one should be billed > for using it. Once issues like these are resolved then billing would be > entirely acceptable. > > Again, I don't believe I am being overly critical but I have yet to receive > a response from anyone at Google regarding my plea for assistance. If they > would prefer to contact me off-line via email then that would be wholly > agreeable on my part. > > > Jeff > > > > > -- > You received this message because you are subscribed to the Google Groups > "Google App Engine" group. > To post to this group, send email to google-appeng...@googlegroups.com. > To unsubscribe from this group, send email to > google-appengine+unsubscr...@googlegroups.com<google-appengine%2bunsubscr...@googlegroups.com> > . > For more options, visit this group at > http://groups.google.com/group/google-appengine?hl=en. > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to google-appeng...@googlegroups.com. To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
