Does it matter? 50% of zero is still zero, so you won't get anything.

On Apr 26, 10:58 am, alex <a...@cloudware.it> wrote:
> This is not directly related to the original post, but speaking of SLA, I
> was just re-reading it (https://developers.google.com/appengine/sla) and
> this got me thinking:
>
> "*Eligible Application*" means an Application that has been created by
> Customer using the High Replication Datastore setting.
>
> Does this actually include *any* app, even free quota HRD apps?
> "Customer" term is not defined anywhere in the SLA (unless I missed it) so,
> I'm not really sure whether Customer means Billing Administrator (for a
> paid app) or it now relates to App Engine Premier Account only, or both.
>
> Thanks,
> Alex.
>
>
>
>
>
>
>
> On Thursday, April 26, 2012 8:58:27 AM UTC+2, Takashi Matsuo (Google) wrote:
>
> > Hi Nathan,
>
> > I think it's OK now. Are you still seeing this?
>
> > BTW, this list is not a support channel with any kind of SLA. Now
> > we're offering premier support for that type of demand.
> > For more details about our premier support, please see:
> >https://developers.google.com/appengine/docs/premier/
>
> > Regards,
>
> > -- Takashi
>
> > On Thu, Apr 26, 2012 at 2:43 AM, Nathan Skone <nsk...@headsprout.com>
> > wrote:
> > > Application: hs-hbo
> > > Datastore: High Replication
> > > Normal latencies: 50ms-200ms
> > > Today's latencies: 5000ms-10000ms
> > > Idle Instances: ( Automatic – Automatic )
> > > Pending Latency: ( Automatic – Automatic )
>
> > > Dear Appengine Team,
>
> > > This morning the latency of my application saw a sudden spike that has
> > made
> > > it unusable for my company's purposes. How can I get assistance with
> > this
> > > problem? This is an urgent issue that is directly effecting our
> > customers.
>
> > > Thank you,
> > > Nathan Skone
> > > DYMO / Mimio - A Newell Rubbermaid Company
>
> > > --
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> > > "Google App Engine" group.
> > > To view this discussion on the web visit
> > >https://groups.google.com/d/msg/google-appengine/-/O-GXusXXlzsJ.
> > > To post to this group, send email to google-appengine@googlegroups.com.
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>
> > --
> > Takashi Matsuo | Developer Advocate | tmat...@google.com

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