Sorry I should have been more clear. I think this issue is affecting only the graph. The billing amount should be still correct.
If you feel differently, please consult our billing support team at: http://support.google.com/code/go/cloud_billing Thanks, On Tue, Oct 9, 2012 at 10:30 AM, c h <how...@umich.edu> wrote: > What should i file as the bug? As far as i can tell google is > overcharging us by 2x. This needs to be > resolved immediately and retroactively. I'll have our company finance > officers get in touch with google billing to get this settled, and i'll > file the bug. > > thank you, > > christian > > On Monday, October 8, 2012 6:25:07 PM UTC-7, Takashi Matsuo (Google) wrote: > >> On Tue, Oct 9, 2012 at 10:16 AM, c h <how...@umich.edu> wrote: >> >>> Takashi, >>> >>> So that means the what you show throughout the day for Frontend instance >>> hours, and the graph of the number of instances currently is inaccurate? >>> We are concerned because we made a change (disabled appstats) which seemed >>> to decrease the number of hours we were using significantly, but the cost >>> did not go down. >>> >>> When will the fix for the dashboard go into place? Our bill has nearly >>> doubled since switching to python2.7 and we need to be able to optimize our >>> application, but if we don't know what resources it is actually using we >>> won't be able to find the right things to target. >>> >> >> Sorry for the inconvenience. Can you file a bug on our issue tracker for >> tracking purpose? >> >> -- Takashi >> >> >> >>> >>> thanks, >>> >>> christian >>> >>> >>> On Monday, October 8, 2012 6:10:04 PM UTC-7, Takashi Matsuo (Google) >>> wrote: >>> >>>> >>>> Hi Christian, >>>> >>>> Thanks for the info. We're aware of this issue in the graph, working on >>>> the fix. >>>> >>>> >>>> -- Takashi >>>> >>>> >>>> On Tue, Oct 9, 2012 at 5:37 AM, c h <how...@umich.edu> wrote: >>>> >>>>> i sent my appid in on friday. it looks like over the weekend we are >>>>> continuing to have this mis-match between hours in the console and hours >>>>> then billed. am i reading something wrong? >>>>> >>>>> thanks, >>>>> >>>>> christian >>>>> >>>>> >>>>> On Friday, October 5, 2012 12:43:09 PM UTC-7, c h wrote: >>>>>> >>>>>> Takashi, >>>>>> >>>>>> Thanks for the reply! I have some backends, but those are accounted >>>>>> under backend instance hours. nothing else hitting frontends. i just >>>>>> double checked the chart for all versions and it is what i sent. >>>>>> >>>>>> i did not do any backup/copy/delete tasks with Datastore Admin for >>>>>> several days now. nothing is hung there that i can see. >>>>>> >>>>>> i'd prefer to to send appid off the group...will do so in a moment. >>>>>> >>>>>> thanks! >>>>>> >>>>>> christian >>>>>> >>>>>> On Thursday, October 4, 2012 10:27:16 PM UTC-7, Takashi Matsuo >>>>>> (Google) wrote: >>>>>>> >>>>>>> >>>>>>> Hi christian, >>>>>>> >>>>>>> Is the instance chart only for one version? >>>>>>> Do you have any other version which runs some instances? >>>>>>> Did you run any backup/copy/delete task with Datastore Admin? >>>>>>> >>>>>>> If the answers are no to all of above, please tell me your app-id. >>>>>>> >>>>>>> -- Takashi >>>>>>> >>>>>>> >>>>>>> On Fri, Oct 5, 2012 at 8:34 AM, c h <how...@umich.edu> wrote: >>>>>>> >>>>>>>> Hello, >>>>>>>> >>>>>>>> for the last few days i've been tracking instance hours on my app. >>>>>>>> when i look at the instance hours in the dashboard they are much >>>>>>>> smaller >>>>>>>> than the billed amount. yesterday at about 11:55pm (just before the >>>>>>>> reset) >>>>>>>> the dashboard showed me about 400 frontend instance hours used. My >>>>>>>> bill >>>>>>>> for yesterday shows over 1,000 Frontend Instance hours used. >>>>>>>> >>>>>>>> Further when i look at the "Instances" chart i see that i was never >>>>>>>> over 30 billed instances....so if we say 30 instances X 24 hours (all >>>>>>>> F1) >>>>>>>> that would be 720 Frontend Instance hours. >>>>>>>> >>>>>>>> I'm confused as to why the numbers are not lining up? >>>>>>>> >>>>>>>> Am i reading something incorrectly? >>>>>>>> >>>>>>>> thanks, >>>>>>>> >>>>>>>> christian >>>>>>>> >>>>>>>> -- >>>>>>>> You received this message because you are subscribed to the Google >>>>>>>> Groups "Google App Engine" group. >>>>>>>> To view this discussion on the web visit >>>>>>>> https://groups.google.com/d/**ms****g/google-appengine/-/vMZa6f_** >>>>>>>> mj****9sJ<https://groups.google.com/d/msg/google-appengine/-/vMZa6f_mj9sJ> >>>>>>>> . >>>>>>>> To post to this group, send email to google-a...@googlegroups.com. >>>>>>>> To unsubscribe from this group, send email to google-appengi...@** >>>>>>>> googlegroups****.com. >>>>>>>> For more options, visit this group at http://groups.google.com/** >>>>>>>> group****/google-appengine?hl=en<http://groups.google.com/group/google-appengine?hl=en> >>>>>>>> . >>>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> -- >>>>>>> Takashi Matsuo | Developers Advocate | tma...@google.com >>>>>>> >>>>>>> -- >>>>> You received this message because you are subscribed to the Google >>>>> Groups "Google App Engine" group. >>>>> To view this discussion on the web visit https://groups.google.com/d/* >>>>> *ms**g/google-appengine/-/pxjRS-**pVH**QsJ<https://groups.google.com/d/msg/google-appengine/-/pxjRS-pVHQsJ> >>>>> . >>>>> >>>>> To post to this group, send email to google-a...@googlegroups.**com. >>>>> To unsubscribe from this group, send email to google-appengi...@** >>>>> googlegroups**.com. >>>>> For more options, visit this group at http://groups.google.com/**group >>>>> **/google-appengine?hl=en<http://groups.google.com/group/google-appengine?hl=en> >>>>> . >>>>> >>>> >>>> >>>> >>>> -- >>>> Takashi Matsuo | Developers Advocate | tma...@google.com >>>> >>>> -- >>> You received this message because you are subscribed to the Google >>> Groups "Google App Engine" group. >>> To view this discussion on the web visit https://groups.google.com/d/** >>> msg/google-appengine/-/**bvLC592ITwEJ<https://groups.google.com/d/msg/google-appengine/-/bvLC592ITwEJ> >>> . >>> >>> To post to this group, send email to google-a...@googlegroups.**com. >>> To unsubscribe from this group, send email to google-appengi...@** >>> googlegroups.com. >>> For more options, visit this group at http://groups.google.com/** >>> group/google-appengine?hl=en<http://groups.google.com/group/google-appengine?hl=en> >>> . >>> >> >> >> >> -- >> Takashi Matsuo | Developers Advocate | tma...@google.com >> >> -- > You received this message because you are subscribed to the Google Groups > "Google App Engine" group. > To view this discussion on the web visit > https://groups.google.com/d/msg/google-appengine/-/7YAIgQSgkz8J. > > To post to this group, send email to google-appengine@googlegroups.com. > To unsubscribe from this group, send email to > google-appengine+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/google-appengine?hl=en. > -- Takashi Matsuo | Developers Advocate | tmat...@google.com -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. 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