Every time I started to type this email, I found myself not being able to complete it, so I stepped away. I think you aren't reading what I'm saying how I'm thinking it in my head, so I'm going to reiterate it in a different manner. After this, this thread needs to die. If you are confused, reread this. I will be as clear here as I am ever going to be.
When I thought about what kind of user you are to our community. I came to the conclusion that you are verging on being a poisonous person. Please see http://video.google.com/videoplay?docid=-4216011961522818645# if you have not seen it already, it's an excellent talk about the type of person I think you are verging on becoming. The reason I say this is due to a pattern in responses which have no value, other than to be annoying. Here is a small list I found by just searching for about 3 minutes, I stopped looking once I hit 4 emails: http://groups.google.com/group/growldiscuss/msg/a19a2ff6a84ebdd8 http://groups.google.com/group/growldiscuss/msg/872c304048d33e0a http://groups.google.com/group/growldiscuss/msg/74b285e15eb9ebf2 http://groups.google.com/group/growldiscuss/msg/be17f47730a0cc5f Some common themes here are: - Lack of useful responses - Sarcasm verging on starting a heated discussion on a thread - Short responses This all said, you do provide some great feedback.When I found you provided the best feedback it was about your specific problems though. You responded to this user first. The user does not have a way to differentiate who represents the project, and who is merely a member of this mailing list/discussion group. As such, you represented this entire group. You did so in a very sarcastic manner, with none of the following: - No quality control. - No useful information to help the end user - No helping at all All of this to what end? No good one as far as I'm concerned. So no, I do not believe you were wishing him a Merry Christmas. I know you were in fact being a prick. Which is why I'm angry at you. You basically just gave us a worse name to this user than we already had to him. Which isn't a good place for us to be in, seeing how this can all be avoided very easily. Now, instead, you could have taken these actions, and not come across as someone who is simply out to make himself feel good for 2 seconds for a childish act: - Responded with the link to the article about this issue - Responded saying you understand, and providing details about how dropbox is actually doing this, and then how to remove Growl - Not responded at all These 3 responses at the very least would have been more beneficial than the response you chose to make. Since you decided to send your sarcastic email to the list publicly, I decided to reprimand you publicly. I will reiterate what I said earlier. Do not respond to end users in this manner. They do not deserve to be treated like this. We don't either, but their anger is just, only not justly directed. You however have no right to be angry about it, since it is not affecting you at all. I spent more time today thinking about this one thing than anything else. I have a six month old son who is better behaved than you are on this list. I'm not going to sit here and baby sit you, you need to be an adult here. I also want this thread to end, unless the original poster requires more assistance. However, since this thread was derailed, I've already started a direct email with him so he doesn't have to continue to deal with this. I have concluded that this is not acceptable behavior to tolerate for these issues. If you respond to another user in a sarcastic manner such as this, I will ban you. If you continue to make me have to respond to you after being very clear in this email, I will also ban you. If you choose to email me or any other member of the Growl project directly to complain about this, I will ban you. Basically, drop the issue, move on, and don't be a prick in the future, and we're all set. As far as I'm concerned, this should not have been how this user was handled. You made us look bad. You need to own up to that, and learn from it. I don't want to think about it anymore. Chris On Mon, Oct 18, 2010 at 1:46 PM, Nicholas Sanders <[email protected]> wrote: > Not quite, I'm afraid - I still want to see something that is neither > offensive nor threatening from Chris. It is all very well for you to > respond, but it is not you who has abused me unreasonably and wholly > unnecessarily - try as I might, I cannot see this as a trivial matter. > > On 18 Oct 2010, at 19:13, Peter Hosey wrote: > > Anyway, you've apologized for it, so as long as you don't send something > like that again (and the same goes for everybody else here, of course), > problem solved. > > > -- > > Nicholas J A Sanders > ___________________ > semiotek > > +44 [0]7092 153 409 > [email protected] > ___________________ > > -- > You received this message because you are subscribed to the Google Groups > "Growl Discuss" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/growldiscuss?hl=en. > -- You received this message because you are subscribed to the Google Groups "Growl Discuss" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/growldiscuss?hl=en.
