Thanks for the feedback, Brandon.

The onClick issues have been addressed as much as possible in Window-Eyes. The outstanding issues are Mozilla issues, and have been noted in the Mozilla BugZilla database.

I am not able to duplicate your redraw issue on a site with frames, so it's time to start narrowing things down to figure out where the problem lies. I would begin by running Firefox with a fresh, default profile. You can do this by running Firefox from the command line with a -p (that's dash p) parameter. This will bring up the profile dialog, where you can create a new profile, and run Firefox with it. That will cause Firefox to run as if it were first installed, with no add-ons or customizations. We need to know if the problem continues using this fresh profile.

If it does not, then there is some add-on or customization that is causing the Window-Eyes to have problems. If the problem continues to happen with the fresh profile, then we need to see if there are other pages with frames that also demonstrate the problem, or if it is specific to one page.

I'm also not able to duplicate your visited link problem, so it's time to investigate that further as well. Remove your history, and delete page cache to see if that makes a difference. Remove or disable add-ons, or use the fresh profile, to see if that makes a difference.

The number of issues and features that have gone into Window-Eyes 7.0 is staggering, so it's important that you get as detailed and possible, and do as much investigative work as possible on your end, so that we can get your reported problems duplicated, and resolved more quickly.

We had many Firefox 3 reports from both private and public beta testers, and have resolved all of the ones that we tracked in our own bug tracking database. So if you have outstanding issues, you need to make sure they are reported, with as much detail as possible, to [EMAIL PROTECTED] In addition, assure that you get an acknowledgment that the problems have been duplicate, and marked down for investigation. Otherwise, it can easily be overlooked as list chatter, and we may miss a problem that you find important.

I hope that helps.

Aaron

Brandon Cole wrote:
I feel it is our duty to be totally honest here, and so I shall. I do not think WE7.0 is ready for release at this point. Support for Firefox 3, which is a much-advertised feature, is at best, incomplete. The browse mode issues that I, and several others have reported still exist in FF3, as do the Onclick issue and screen refresh issues I have reported. To clarify, Window-eyes now doesn't even report certain things that really are onclicks as such. This causes problems on certain web sites. Also, the previously mentioned screen redraw issue, where one must continuously redraw the screen when browsing sites that use frames. I have reasons for wishing to continue to use Firefox, and while I understand the needs of one individual need not be meant if it doesn't benefit the whole, I am not the only one who has experienced some of these issues. I only repete all this because my previous reports meant with no response. There is no indication these issues are being addressed. On another note, there is a brand new FF3 issue I have discovered. Certain visited links are appearing as same page links, when in fact they are not. This is probably the most minor of the issues I have noticed, but it deserves to be reported. OI am also still having the reading issue when composing a message in Thunderbird, but I admit that may be a script problem rather than a Window-eyes one. I hope I haven't ruffled too many feathers, but I felt my honest opinion should be stated. Thanks.

If you reply to this message it will be delivered to the original
sender only.  If your reply would benefit others on the list and
your message is related to GW Micro, then please consider sending
your message to [email protected] so the entire list will receive it.

All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can be searched through and sorted using the search
form at the bottom of the page.
If you wish to unsubscribe from this list, send a message to
[EMAIL PROTECTED] and include leave gw-info in the body of the message.


--
To insure that you receive proper support, please include all past
correspondence (where applicable), and any relevant information
pertinent to your situation when submitting a problem report to the GW
Micro Technical Support Team.

Aaron Smith
GW Micro
Phone: 260/489-3671
Fax: 260/489-2608
WWW: http://www.gwmicro.com
FTP: ftp://ftp.gwmicro.com
Technical Support & Web Development

If you reply to this message it will be delivered to the original
sender only.  If your reply would benefit others on the list and
your message is related to GW Micro, then please consider sending
your message to [email protected] so the entire list will receive it.

All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can be 
searched through and sorted using the search
form at the bottom of the page.
If you wish to unsubscribe from this list, send a message to
[EMAIL PROTECTED] and include leave gw-info in the body of the message.

Reply via email to