Hi.  The first thing to try is to use the usual key strokes used for shutting 
down.  For example in Windows 7 press start, then right arrow once to shutdown 
and press enter or spacebar.  This sometimes will not work if things are really 
hung up.  I made a change on all my machines in the power options.  I changed 
the option to shutdown when the power option is pressed.  This has performed a 
graceful shupdown in some cases.  This setting works for me because I do not 
use sleep or hybernation.  This may not work if you have an unsaved word doc 
open.  Windows just won't shut down if the save dialog is up.  Good luck.

  ----- Original Message -----
  From: Morné van der Merwe
  To: [email protected]
  Sent: Monday, March 11, 2013 12:38 PM
  Subject: WE and lockups


  Hello list,



  Is there a solution to restart your computer when WE decides to lock up? WE 
(as usual nowadays) locked up yesterday and I had to press my on-off button on 
the computer and in the process damaged some of my Outlook files. Any "save" 
solution to this problem? I'm running the newest version of WE.



  Regards

  Morné

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