Hi, Bruce,
Just made the edits and ran the app. I got the sign on message, the error notice flashed and it continued to its first page which had some things like:

List Choices
Uninstall
Quiet Uninstall
Refresh (button)
a search button and
some other buttons like to close and exit. That is what I did. I did not explore further since I wanted to let you know one step at a time.

Upon exit, I did get the error message:

Text is: All Programs  (260)  Data is: 1

After dismissing that message I got the following error on a new line (1332):

An Error Occurred in Uninstall 2.3 (800A01B6)

Description: Object doesn't support this property or method: 'dObj.Control(...).NewItem'
Line: 1332 - Set tvINew = dObj.Control( treeName).NewItem()

Path: C:\Users\Helkenn\AppData\Roaming\GW Micro\Window-Eyes\users\default\Uninstall.vbs
Signed: No Signature

Active Window Title: , ,
Active Window Set File:
Focused Window Module: ,
Window-Eyes Version: 7.5.3.0
Active Synthesizer: DECtalk Access32 (Window-Eyes)
Active Braille Display: None
OS Version: 6.1 (7601) SP: 1.0
GW Toolkit: 8.4.8

The thing sounds like W7 64 bit has some different objects and methods. You may have to test for the OS version and stuff. That is only a guess on my part! I've heard Doug's tutorial on some of this.

Good luck... Let me know if I can do anything else. I'm thinking of trapping the line 1332 error in the same way, but do not know what to report. Thus, I will refrain and await further instructions...

Dave

At 02:14 PM 3/26/2012, you wrote:

Hi David,

    I have to check if there is a 64 bit problem and double check the WMI
data on what 64 machines it will work in and what will not.
So:
    Just type what I have below and I also included the line which had the
error, I am just trapping around that line. So just enter the lines before
and after that error line you posted. So get into notepad and make sure your
line wrap is off and  hit the alt key, then e key then g key to take you to
the line number you enter, 1336 then hit the enter key.

Err.Clear
Err.Number = 0
On Error Resume Next
parentNode.Children.Insert tvINew, tviLast
If Err.Number > 0 Then _
msgBox " Text Is: " & tvINew.Text & " Data Is: " & tvINew.Data

Sent: Monday, March 26, 2012 4:59 PM
Subject: Re: Uninstall App 2.3 Error report


Hi, Bruce,
My responses embedded...

At 01:18 PM 3/26/2012, you wrote:
>Hi David,
>
>     Does this happen every time?

Yes. At least the three times I tried it. Before starting it each
time, I checked for any updates since you've been updating rather
quickly lately.

>I have a Dell Windows 7 32 bit machine. I don't get the error but  we can
>try something more and that is to place an error trap to see what fields
>are
>messing up.

I will do what I can, but error traps are new to me. I'm still trying
to figure out select statements! That's how green I am!


>     Also, did you get this error from earlier versions of my program?
Dunno since I waited until the update flurry was over before I tried
it at all. I have not backed out to previous versions. Again, I'm
still learning, so if you teach me how to do that, I will try it.

>The errors that could be coming may be from a data type field off from the
>scanning of all listings. So we will have to place an error trap in this
>location. Let me know what the message box says.

I sent the message box contents in the notice. If you're refering to
a different message box, please indicate which one and I'll do what I
can.The message spoken when the app starts is the only thing I hear
until the error report puts its nose in it.

>So can you edit the app from the manager and go to this line?

Sounds like fun. I'll give it a go when I can get back to this.

>Line: 1336 - parentNode.Children.Insert tvINew, tviLast
>
>   If you do, place just before and after that line:
>Err.Clear
>Err.Number = 0
>On Error Resume Next
>parentNode.Children.Insert tvINew, tviLast
>If Err.Number > 0 Then _
>msgBox " Text Is: " & tvINew.Text & " Data Is: " & tvINew.Data
>----- Original Message -----
>From: "David Helkenn" <[email protected]>
>To: <[email protected]>; <[email protected]>
>Cc: <[email protected]>
>
>Sent: Monday, March 26, 2012 1:50 PM
>Subject: Uninstall App 2.3 Error report
>
>
>Bruce,
>Enclosed is the error report I received when I tried the uninstall
>app. I first downloaded the latest update. I'm using a Del XPS8300,
>Windows 7 Pro - 64 bit, with WE 7.5.3 with all updates. The only
>thing I can add is that I get the error message about a second or two
>into its execution. I have been in that sort of position before with
>other error messages, so I copy/pasted it into a place from which I
>copied it to this email. I did try the send error report option and
>of course, it failed too. Sure have seen that far too many times with W7.
>
>If I can help with other testing or whatever, let me know...
>
>David Helkenn
>
>---
>An Error Occurred in Uninstall 2.3 (800A01A8)
>
>Description: Object required: 'parentNode'
>Line: 1336 - parentNode.Children.Insert tvINew, tviLast
>
>Path: C:\Users\Helkenn\AppData\Roaming\GW
>Micro\Window-Eyes\users\default\Uninstall.vbs
>Signed: No Signature
>
>Active Window Title: Installed Programs, WINEYES, #32770
>Active Window Set File: WINEYES.set
>Focused Window Module: WINEYES, SysTreeView32
>Window-Eyes Version: 7.5.3.0
>Active Synthesizer: DECtalk Access32 (Window-Eyes)
>Active Braille Display: None
>OS Version: 6.1 (7601) SP: 1.0
>GW Toolkit: 8.4.8
>---

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