[H] Dell Technician Line of the Day

[Thane Sherrington]

So I have a Dell desktop that's failing SMART self-tests and is 
showing rising numbers of re-allocated sectors.  It's under warranty, 
so I call Dell for the customer and they want me to run their tests 
to make sure it's failing (because clearly Dell knows more about hard 
drive technology than the hard drive manufacturer.

Here's my favourite line:
"Once you have run the tests, I am positive that you will either 
receive error messages or you will not."

At least he covers all the angles. :)

T