Hello DHSinclair,

Friday, January 11, 2008, 12:01:40 PM, you wrote:

> I agree. AV is a customer responsibility. The vendor responsibility is to
> suggest/counsel as the subject matter expert.  Yes, it is nice to be a
> "good person" and help a customer out.  But, with all the AV's I have ever
> used, none are perfect; and, all require some sort of USER/Customer 
> intervention to be as effective as possible. Let's call it an "unintended
> consequence of the Internet."  If the customer chooses "Que Sari Sari..."
> so be it.  Believe the machine will be back again like a homing pigeon for
> another cleaning.  It's business........ :)
> Best,
> Duncan
> At 10:40 01/11/2008 -0600, you wrote:

Probably the best statement made today esp. with none being perfect.
None are - they just can't keep up. Some are better then others
though.

-- 
Regards,
 joeuser - Still looking for the 'any' key...

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