* Michael G Schwern <schw...@pobox.com> [2007-08-17 12:15]: > Pissing off potential customers is never a good way to sell > your product.
The question is who the potential customers *are*. There is a large group of people who will not buy some products no matter what price you set and no matter how much they want it. They are usually the ones who whine the loudest about everything: price point, nag screens, features... anything. These people cannot be made to pay. Then there is a group of people to whom honesty and legitimacy is important enough that as long as they get the value they paid for, they will pay. And then there is the group that actually matters, and the biggest one: the people who might go either way. If you piss them off, they'll keep their money and go away. The balancing act is not to annoy the undecideds overmuch while pissing off the freeloaders sufficiently. Regards, -- Aristotle Pagaltzis // <http://plasmasturm.org/>
