LOL, there he is, he's back. He won't let it go. It's okay to be wrong Dan,
it really is.


On Mon, Apr 15, 2013 at 2:52 AM, dan <needa...@ntlworld.com> wrote:

> On 12/04/2013 23:02, Todd Pettit wrote:
>
>> I suppose Valve has a built in store and creates new hats continuously
>> because they care so dearly for their players too right?
>>
>
> I'm not sure what point you're trying to make, but I'm not sure you are
> either?
>
> So I'll just answer it on face value.
>
> From what Gabe was saying in a talk the other day they don't create
> anything much for TF2 these days because the community are 10x more
> efficient at doing it than they were.
>
> But, yes, they do lots of stuff because they've figured doing this stuff
> makes their customers happy - and this is reflected in their bottom line. I
> think it's clear the focus on customers is reflected in more than just
> purely financial terms too.
>
> By comparison, If EA gave away their games on origin for free, it'd
> probably take a couple of years until anyone said "Well I suppose they are
> not that bad" (until they played a few of the games perhaps)
>
> A modified P. T. Barnum / Lincoln applies of course (as an aside why does
> the internet attribute every quotation to every old American president?)
> you can't please all of the people all of time and so on, but that seems to
> be the essence of what they do, yes.
>
>
> --
> Dan
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