I uninstalled hplip and reinstalled it but It didn't change anything. If I do an strace hp-makeuri <ip>, I can the first system calls that fail:
send(3, "msg=makeuri\nbus=net\nhostname=192"..., 48, 0) = 48
select(4, [3], [], [], {90, 0}) = 1 (in [3], left {89, 864000})
recv(3, "msg=MakeURIResult\nresult-code=12"..., 65536, 0) = 33
write(2, "\33[31;01merror: Device not found\33"..., 35error: Device not
found) = 35
What do you think ?
Mathieu Bouillaguet
Aaron J Albright a écrit :
> It looks like HPLIP was compiled/installed with JetDirect support
> disabled. You may need to remove HPLIP and reinstall with Jetdirect
> support. Normally you can just do the ./configure --prefix=/usr,
> make, make install and jetdirect should be enabled.
>
> Aaron
>
> mathieu bouillaguet wrote:
>> /var/log/messages doesn't show anything but in /var/log/syslog It shows:
>> Nov 17 00:36:00 dijkstra hpiod: no JetDirect support enabled
>> Nov 17 00:36:00 dijkstra hpiod: unable to read System::MakeUriFromIP
>> Nov 17 00:36:00 dijkstra python: hp-makeuri[12814] error: Device not
>> found
>>
>> Mathieu Bouillaguet
>>
>> Aaron J Albright a écrit :
>>> Can you run:
>>>
>>> tail -f /var/log/messages
>>>
>>> and then run hp-makeuri and post any errors on the /var/log/messages?
>>>
>>> Thanks!
>>>
>>> Aaron
>>>
>>> mathieu bouillaguet wrote:
>>>> I use slackware 11.0. My router-firewall doesn't filter inside my
>>>> network. Look at the output of nmap on the printer:
>>>> nmap -sT <hostname>
>>>> Not shown: 1677 closed ports
>>>> PORT STATE SERVICE
>>>> 80/tcp open http
>>>> 139/tcp open netbios-ssn
>>>> 9100/tcp open jetdirect
>>>>
>>>> I wasn't there when it first stops working, It was another person who
>>>> was using the computer. But this person is a novice. I havn't rebooted
>>>> since a long time and I prefer not to do so. I really don't know what
>>>> happenned.
>>>>
>>>> Mathieu Bouillaguet.
>>>>
>>>> Aaron J Albright a écrit :
>>>>> Okay. Well everything seems okay (except LSB) what distro are you
>>>>> using?
>>>>>
>>>>> SNMP is working (tested that with snmpwalk). You can ping the
>>>>> printer.
>>>>> You restarted everything. It 'should' be working. Did you install a
>>>>> firewall or something that might be effecting port 9100? Has your
>>>>> configuration changed at all from when it was working to now?
>>>>>
>>>>> A
>>>>>
>>>>> mathieu bouillaguet wrote:
>>>>>> hp-check:
>>>>>>
>>>>>> HP Linux Imaging and Printing System (ver. 1.6.9)
>>>>>> Dependency/Version Check Utility ver. 3.1
>>>>>>
>>>>>> Copyright (c) 2003-6 Hewlett-Packard Development Company, LP
>>>>>> This software comes with ABSOLUTELY NO WARRANTY.
>>>>>> This is free software, and you are welcome to distribute it
>>>>>> under certain conditions. See COPYING file for more details.
>>>>>>
>>>>>> Basic system info...
>>>>>> --> Linux dijkstra 2.6.17.13 #1 Sun Sep 10 15:09:28 CEST 2006 i686
>>>>>> athlon-4 i386 GNU/Linux
>>>>>>
>>>>>> Currently installed version...
>>>>>> --> OK, HPLIP 1.6.9 currently installed.
>>>>>>
>>>>>> HPLIP running?
>>>>>> --> Yes, HPLIP is running (OK).
>>>>>>
>>>>>> HPOJ running?
>>>>>> --> No, HPOJ is not running (OK).
>>>>>>
>>>>>> Checking Python version...
>>>>>> --> OK, version 2.4.3 installed
>>>>>>
>>>>>> Checking for dependency 'libcrypto (libcrypto - OpenSSL
>>>>>> cryptographic
>>>>>> library)'...
>>>>>> --> OK, found.
>>>>>>
>>>>>> Checking for dependency 'gcc (gcc - GNU Project C and C++
>>>>>> Compiler)'...
>>>>>> --> OK, found.
>>>>>>
>>>>>> Checking for dependency 'sane (SANE - Scanning library)'...
>>>>>> --> OK, found.
>>>>>>
>>>>>> Checking for dependency 'gs (GhostScript - PostScript and PDF
>>>>>> language
>>>>>> interpreter and previewer)'...
>>>>>> --> OK, found.
>>>>>>
>>>>>> Checking for dependency 'libjpeg (libjpeg - JPEG library)'...
>>>>>> --> OK, found.
>>>>>>
>>>>>> Checking for dependency 'libpthread (libpthread - POSIX threads
>>>>>> library)'...
>>>>>> --> OK, found.
>>>>>>
>>>>>> Checking for dependency 'make (make - GNU make utility to maintain
>>>>>> groups of programs)'...
>>>>>> --> OK, found.
>>>>>>
>>>>>> Checking for dependency 'python-devel (python-devel - Python
>>>>>> development
>>>>>> files)'...
>>>>>> --> OK, found.
>>>>>>
>>>>>> Checking for dependency 'reportlab (Reportlab - PDF library for
>>>>>> Python)'...
>>>>>> error: Not found!
>>>>>>
>>>>>> Checking for dependency 'pyqt (PyQt - Qt interface for Python)'...
>>>>>> --> OK, found.
>>>>>>
>>>>>> Checking for dependency 'cups-devel (cups-devel- Common Unix
>>>>>> Printing
>>>>>> System development files)'...
>>>>>> --> OK, found.
>>>>>>
>>>>>> Checking for dependency 'ppdev (ppdev - Parallel port support kernel
>>>>>> module.)'...
>>>>>> error: Not found!
>>>>>>
>>>>>> Checking for dependency 'libusb (libusb - USB library)'...
>>>>>> --> OK, found.
>>>>>>
>>>>>> Checking for dependency 'scanimage (scanimage - Shell scanning
>>>>>> program)'...
>>>>>> --> OK, found.
>>>>>>
>>>>>> Checking for dependency 'libnetsnmp-devel (libnetsnmp-devel - SNMP
>>>>>> networking library development files)'...
>>>>>> --> OK, found.
>>>>>>
>>>>>> Checking for dependency 'python2x (Python 2.2 or greater - Python
>>>>>> programming language)'...
>>>>>> --> OK, found.
>>>>>>
>>>>>> Checking for dependency 'lsb (LSB - Linux Standard Base support)'...
>>>>>> error: Not found!
>>>>>>
>>>>>> Checking for dependency 'xsane (xsane - Graphical scanner
>>>>>> frontend for
>>>>>> SANE)'...
>>>>>> --> OK, found.
>>>>>>
>>>>>> Checking for dependency 'cups (cups - Common Unix Printing
>>>>>> System)'...
>>>>>> --> OK, found.
>>>>>>
>>>>>> Checking for dependency 'python23 (Python 2.3 or greater - Required
>>>>>> for
>>>>>> fax functionality)'...
>>>>>> --> OK, found.
>>>>>>
>>>>>> Checking existing CUPS queues...
>>>>>> Print Device URI HPLIP Installed?
>>>>>> er
>>>>>> ----- ----------------- --------------------
>>>>>> Knuth parallel:/dev/lp0 No
>>>>>> note: Any CUPS queues that are not 'HPLIP Installed', must be
>>>>>> installed
>>>>>> note: with the 'hp:' or 'hpfax:' backends to have them work in
>>>>>> HPLIP.
>>>>>> Refer
>>>>>> note: to the install instructions on http://hplip.sourceforge.net
>>>>>> for
>>>>>> more help.
>>>>>>
>>>>>> If any errors or warnings were reported, please refer to the
>>>>>> installation instructions at:
>>>>>> http://hplip.sourceforge.net/install/index.html
>>>>>>
>>>>>> Utilities's versions are at hte beginning of the log.
>>>>>>
>>>>>> Mathieu Bouillaguet
>>>>>>
>>>>>>
>>>>>> Aaron J Albright a écrit :
>>>>>>> What version of hplip are you using? Can you run hp-check and post
>>>>>>> the output?
>>>>>>>
>>>>>>> A
>>>>>>>
>>>>>>> mathieu bouillaguet wrote:
>>>>>>>> snmpwalk -Os -c public -v 1 <IP OF PRINTER HERE>
>>>>>>>> 1.3.6.1.4.1.11.2.3.9.1.1.7.0
>>>>>>>> gives:
>>>>>>>>
>>>>>>>> enterprises.11.2.3.9.1.1.7.0 = STRING: "MFG:HP;MDL:Officejet 7300
>>>>>>>> series;CMD:MLC,PCL,PML,DW-PCL,DESKJET,DYN;1284.4DL:4d,4e,1;CLS:PRINTER;DES:6543;SN:MY66NQ73GR04HR;S:038080C484001021002c180004cc2880053;J:
>>>>>>>>
>>>>>>>> ;Z:0102,0503e809015549,0600;BT:000000000000,4F66666963656A65742037333030"
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Aaron J Albright a écrit :
>>>>>>>>> Can you run:
>>>>>>>>>
>>>>>>>>> snmpwalk -Os -c public -v 1 <IP OF PRINTER HERE>
>>>>>>>>> 1.3.6.1.4.1.11.2.3.9.1.1.7.0
>>>>>>>>>
>>>>>>>>> and post the output?
>>>>>>>>>
>>>>>>>>> A
>>>>>>>>>
>>>>>>>>> mathieu bouillaguet wrote:
>>>>>>>>>> I deleted the queue but hp-makeuri and hp-setup still don't
>>>>>>>>>> work.
>>>>>>>>>>
>>>>>>>>>> Here is the output of hp-makeuri <hostname> with logelevl set to
>>>>>>>>>> debug:
>>>>>>>>>> hp-makeuri[22260]: debug: Trying IP address
>>>>>>>>>> hp-makeuri[22260]: debug: (xmit) Sending data on channel (3)
>>>>>>>>>> hp-makeuri[22260]: debug:
>>>>>>>>>> 'msg=makeuri\nbus=net\nhostname=192.168.0.5\nport=1\n'
>>>>>>>>>> hp-makeuri[22260]: debug: (xmit) Reading data on channel (3)
>>>>>>>>>> hp-makeuri[22260]: debug: 'msg=MakeURIResult\nresult-code=12\n'
>>>>>>>>>> error: Device not found
>>>>>>>>>>
>>>>>>>>>> Hope that helps
>>>>>>>>>>
>>>>>>>>>> Mathieu Bouillaguet
>>>>>>>>>>
>>>>>>>>>> Aaron J Albright a écrit :
>>>>>>>>>>> Have you tried deleting the printer queue and reinstalling it
>>>>>>>>>>> using
>>>>>>>>>>> hp-setup?
>>>>>>>>>>>
>>>>>>>>>>> A
>>>>>>>>>>>
>>>>>>>>>>> mathieu bouillaguet wrote:
>>>>>>>>>>>> Hi,
>>>>>>>>>>>>
>>>>>>>>>>>> My HP officeJet 7310 doesn't work anymore. It was
>>>>>>>>>>>> configured and
>>>>>>>>>>>> worked
>>>>>>>>>>>> perfectly for a moment. The device URI is
>>>>>>>>>>>> hp:/net/Officejet_7300_series?ip=192.168.0.5 and I'm using
>>>>>>>>>>>> hplip
>>>>>>>>>>>> version
>>>>>>>>>>>> 1.6.9. Recently, I wasn't able to
>>>>>>>>>>>> print anymore. The jobs are stuck anc cups web srever display
>>>>>>>>>>>> this
>>>>>>>>>>>> message:
>>>>>>>>>>>> "open device failed; will retry in 30 seconds..."
>>>>>>>>>>>>
>>>>>>>>>>>> Moreover hp-makeuri fails with:
>>>>>>>>>>>> error: Device not found
>>>>>>>>>>>>
>>>>>>>>>>>> and hp-info gives:
>>>>>>>>>>>> Using device: hp:/net/Officejet_7300_series?ip=192.168.0.5
>>>>>>>>>>>>
>>>>>>>>>>>> hp:/net/Officejet_7300_series?ip=192.168.0.5
>>>>>>>>>>>>
>>>>>>>>>>>> error: Unable to communicate with device:
>>>>>>>>>>>> hp:/net/Officejet_7300_series?ip=192.168.0.5
>>>>>>>>>>>> error: Error opening device (Device not found). Exiting.
>>>>>>>>>>>>
>>>>>>>>>>>> I can ping the printer, the port 9100 is open and net-snmp
>>>>>>>>>>>> 5.3.1 is
>>>>>>>>>>>> installed. rc.hplip status returns:
>>>>>>>>>>>> hpiod (pid 12389) is running...
>>>>>>>>>>>> hpssd (pid 12393) is running...
>>>>>>>>>>>>
>>>>>>>>>>>> and rc.cups.status:
>>>>>>>>>>>> cups: scheduler is running.
>>>>>>>>>>>>
>>>>>>>>>>>> I have restarted multiple times hplip and cups without any
>>>>>>>>>>>> result.
>>>>>>>>>>>> Restarting the printer didn't help neither. I don't know
>>>>>>>>>>>> what to
>>>>>>>>>>>> look
>>>>>>>>>>>> for anymore. Could you help me please.
>>>>>>>>>>>>
>>>>>>>>>>>> Mathieu Bouillaguet
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> -------------------------------------------------------------------------
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
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>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> _______________________________________________
>>>>>>>>>>>> HPLIP-Help mailing list
>>>>>>>>>>>> HPLIP-Help@lists.sourceforge.net
>>>>>>>>>>>> https://lists.sourceforge.net/lists/listinfo/hplip-help
>>>>>>>>>>>>
>>>>>>>> ------------------------------------------------------------------------
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> -------------------------------------------------------------------------
>>>>>>>>
>>>>>>>>
>>>>>>>>
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>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> ------------------------------------------------------------------------
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> _______________________________________________
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>>>>>>>> HPLIP-Help@lists.sourceforge.net
>>>>>>>> https://lists.sourceforge.net/lists/listinfo/hplip-help
>>
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