I use slackware 11.0. My router-firewall doesn't filter inside my network. Look at the output of nmap on the printer: nmap -sT <hostname> Not shown: 1677 closed ports PORT STATE SERVICE 80/tcp open http 139/tcp open netbios-ssn 9100/tcp open jetdirect
I wasn't there when it first stops working, It was another person who was using the computer. But this person is a novice. I havn't rebooted since a long time and I prefer not to do so. I really don't know what happenned. Mathieu Bouillaguet. Aaron J Albright a écrit : > Okay. Well everything seems okay (except LSB) what distro are you using? > > SNMP is working (tested that with snmpwalk). You can ping the printer. > You restarted everything. It 'should' be working. Did you install a > firewall or something that might be effecting port 9100? Has your > configuration changed at all from when it was working to now? > > A > > mathieu bouillaguet wrote: >> hp-check: >> >> HP Linux Imaging and Printing System (ver. 1.6.9) >> Dependency/Version Check Utility ver. 3.1 >> >> Copyright (c) 2003-6 Hewlett-Packard Development Company, LP >> This software comes with ABSOLUTELY NO WARRANTY. >> This is free software, and you are welcome to distribute it >> under certain conditions. See COPYING file for more details. >> >> Basic system info... >> --> Linux dijkstra 2.6.17.13 #1 Sun Sep 10 15:09:28 CEST 2006 i686 >> athlon-4 i386 GNU/Linux >> >> Currently installed version... >> --> OK, HPLIP 1.6.9 currently installed. >> >> HPLIP running? >> --> Yes, HPLIP is running (OK). >> >> HPOJ running? >> --> No, HPOJ is not running (OK). >> >> Checking Python version... >> --> OK, version 2.4.3 installed >> >> Checking for dependency 'libcrypto (libcrypto - OpenSSL cryptographic >> library)'... >> --> OK, found. >> >> Checking for dependency 'gcc (gcc - GNU Project C and C++ Compiler)'... >> --> OK, found. >> >> Checking for dependency 'sane (SANE - Scanning library)'... >> --> OK, found. >> >> Checking for dependency 'gs (GhostScript - PostScript and PDF language >> interpreter and previewer)'... >> --> OK, found. >> >> Checking for dependency 'libjpeg (libjpeg - JPEG library)'... >> --> OK, found. >> >> Checking for dependency 'libpthread (libpthread - POSIX threads >> library)'... >> --> OK, found. >> >> Checking for dependency 'make (make - GNU make utility to maintain >> groups of programs)'... >> --> OK, found. >> >> Checking for dependency 'python-devel (python-devel - Python development >> files)'... >> --> OK, found. >> >> Checking for dependency 'reportlab (Reportlab - PDF library for >> Python)'... >> error: Not found! >> >> Checking for dependency 'pyqt (PyQt - Qt interface for Python)'... >> --> OK, found. >> >> Checking for dependency 'cups-devel (cups-devel- Common Unix Printing >> System development files)'... >> --> OK, found. >> >> Checking for dependency 'ppdev (ppdev - Parallel port support kernel >> module.)'... >> error: Not found! >> >> Checking for dependency 'libusb (libusb - USB library)'... >> --> OK, found. >> >> Checking for dependency 'scanimage (scanimage - Shell scanning >> program)'... >> --> OK, found. >> >> Checking for dependency 'libnetsnmp-devel (libnetsnmp-devel - SNMP >> networking library development files)'... >> --> OK, found. >> >> Checking for dependency 'python2x (Python 2.2 or greater - Python >> programming language)'... >> --> OK, found. >> >> Checking for dependency 'lsb (LSB - Linux Standard Base support)'... >> error: Not found! >> >> Checking for dependency 'xsane (xsane - Graphical scanner frontend for >> SANE)'... >> --> OK, found. >> >> Checking for dependency 'cups (cups - Common Unix Printing System)'... >> --> OK, found. >> >> Checking for dependency 'python23 (Python 2.3 or greater - Required for >> fax functionality)'... >> --> OK, found. >> >> Checking existing CUPS queues... >> Print Device URI HPLIP Installed? >> er >> ----- ----------------- -------------------- >> Knuth parallel:/dev/lp0 No >> note: Any CUPS queues that are not 'HPLIP Installed', must be installed >> note: with the 'hp:' or 'hpfax:' backends to have them work in HPLIP. >> Refer >> note: to the install instructions on http://hplip.sourceforge.net for >> more help. >> >> If any errors or warnings were reported, please refer to the >> installation instructions at: >> http://hplip.sourceforge.net/install/index.html >> >> Utilities's versions are at hte beginning of the log. >> >> Mathieu Bouillaguet >> >> >> Aaron J Albright a écrit : >>> What version of hplip are you using? Can you run hp-check and post >>> the output? >>> >>> A >>> >>> mathieu bouillaguet wrote: >>>> snmpwalk -Os -c public -v 1 <IP OF PRINTER HERE> >>>> 1.3.6.1.4.1.11.2.3.9.1.1.7.0 >>>> gives: >>>> >>>> enterprises.11.2.3.9.1.1.7.0 = STRING: "MFG:HP;MDL:Officejet 7300 >>>> series;CMD:MLC,PCL,PML,DW-PCL,DESKJET,DYN;1284.4DL:4d,4e,1;CLS:PRINTER;DES:6543;SN:MY66NQ73GR04HR;S:038080C484001021002c180004cc2880053;J: >>>> >>>> ;Z:0102,0503e809015549,0600;BT:000000000000,4F66666963656A65742037333030" >>>> >>>> >>>> >>>> Aaron J Albright a écrit : >>>>> Can you run: >>>>> >>>>> snmpwalk -Os -c public -v 1 <IP OF PRINTER HERE> >>>>> 1.3.6.1.4.1.11.2.3.9.1.1.7.0 >>>>> >>>>> and post the output? >>>>> >>>>> A >>>>> >>>>> mathieu bouillaguet wrote: >>>>>> I deleted the queue but hp-makeuri and hp-setup still don't work. >>>>>> >>>>>> Here is the output of hp-makeuri <hostname> with logelevl set to >>>>>> debug: >>>>>> hp-makeuri[22260]: debug: Trying IP address >>>>>> hp-makeuri[22260]: debug: (xmit) Sending data on channel (3) >>>>>> hp-makeuri[22260]: debug: >>>>>> 'msg=makeuri\nbus=net\nhostname=192.168.0.5\nport=1\n' >>>>>> hp-makeuri[22260]: debug: (xmit) Reading data on channel (3) >>>>>> hp-makeuri[22260]: debug: 'msg=MakeURIResult\nresult-code=12\n' >>>>>> error: Device not found >>>>>> >>>>>> Hope that helps >>>>>> >>>>>> Mathieu Bouillaguet >>>>>> >>>>>> Aaron J Albright a écrit : >>>>>>> Have you tried deleting the printer queue and reinstalling it using >>>>>>> hp-setup? >>>>>>> >>>>>>> A >>>>>>> >>>>>>> mathieu bouillaguet wrote: >>>>>>>> Hi, >>>>>>>> >>>>>>>> My HP officeJet 7310 doesn't work anymore. It was configured and >>>>>>>> worked >>>>>>>> perfectly for a moment. The device URI is >>>>>>>> hp:/net/Officejet_7300_series?ip=192.168.0.5 and I'm using hplip >>>>>>>> version >>>>>>>> 1.6.9. Recently, I wasn't able to >>>>>>>> print anymore. The jobs are stuck anc cups web srever display this >>>>>>>> message: >>>>>>>> "open device failed; will retry in 30 seconds..." >>>>>>>> >>>>>>>> Moreover hp-makeuri fails with: >>>>>>>> error: Device not found >>>>>>>> >>>>>>>> and hp-info gives: >>>>>>>> Using device: hp:/net/Officejet_7300_series?ip=192.168.0.5 >>>>>>>> >>>>>>>> hp:/net/Officejet_7300_series?ip=192.168.0.5 >>>>>>>> >>>>>>>> error: Unable to communicate with device: >>>>>>>> hp:/net/Officejet_7300_series?ip=192.168.0.5 >>>>>>>> error: Error opening device (Device not found). Exiting. >>>>>>>> >>>>>>>> I can ping the printer, the port 9100 is open and net-snmp >>>>>>>> 5.3.1 is >>>>>>>> installed. rc.hplip status returns: >>>>>>>> hpiod (pid 12389) is running... >>>>>>>> hpssd (pid 12393) is running... >>>>>>>> >>>>>>>> and rc.cups.status: >>>>>>>> cups: scheduler is running. >>>>>>>> >>>>>>>> I have restarted multiple times hplip and cups without any result. >>>>>>>> Restarting the printer didn't help neither. I don't know what to >>>>>>>> look >>>>>>>> for anymore. Could you help me please. >>>>>>>> >>>>>>>> Mathieu Bouillaguet >>>>>>>> >>>>>>>> >>>>>>>> ------------------------------------------------------------------------- >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> Take Surveys. Earn Cash. 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Influence the Future of IT >>>> Join SourceForge.net's Techsay panel and you'll get the chance to >>>> share your >>>> opinions on IT & business topics through brief surveys - and earn cash >>>> http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV >>>> >>>> >>>> >>>> >>>> ------------------------------------------------------------------------ >>>> >>>> >>>> _______________________________________________ >>>> HPLIP-Help mailing list >>>> HPLIP-Help@lists.sourceforge.net >>>> https://lists.sourceforge.net/lists/listinfo/hplip-help >>
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