> -----Original Message-----
> From: IBM Mainframe Discussion List On Behalf Of Thompson, Steve (SCI
TW)
>
> Suppose that for every time one needs to open an ETR, and
> IBMLINK is down, that you were to call the 800 number and
> make your problem a SEV1.
>
> Now further suppose that all IBM customers were to do this.
Hmmm.... SEV2 should be sufficient, unless your own ETR needs to be
SEV1 (in which case it would probably be faster to phone it in in the
first place). A sufficient quantity and frequency of SEV2s should be
enough to "get attention".
-jc-
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